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Sacramento

    Senior Payroll Specialist - Sacramento, United States - California State Controller's Office

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    Description

    Scope of Position:

    Under the general direction of a Payroll Officer, the incumbent serves as an expert resource and staff specialist within the Personnel/Payroll Operations Section. The incumbent is responsible for providing technical support and lead responsibilities for the Premium Pay unit/ Account Receivables within the Employment History unit, and independently performs work involving a diverse range of tasks, situations and processing/production environments; functions as a liaison with clients and control agencies. Implements processes and procedures; develops and maintains specialized training programs and internal procedures; represents the department on intra- and inter-departmental teams, and resolves a wide variety of issues.

    Duties and Responsibilities:
    (Candidates must perform the following functions with or without reasonable accommodations.)

  • Research and resolve the most complex, sensitive and critical problems/issues associated with premium/supplemental pay processing resulting from implementation of programs mandated by CB contracts, laws, rules, regulations, policies, and procedures; Redesign/enhancement to existing systems and/or PC desktop applications; Unique situations caused by system error or erroneously processed transactions; Problems received via correspondence or telephone inquiry from departments, campuses or employees.
  • Develop and evaluate alternative solutions and provide recommendations for premium/supplemental pay processing. Evaluate manual/automated processes and heavy workloads associated with various statewide programs related to premium/supplemental pay processing and develop/implement effective action plans. Interpret and ensure both documentation and transaction processing for premium/supplemental pay are in compliance with Federal and State laws, rules, policies, procedures and CB contract.
  • Assign, coordinate and control workload assignments to staff to meet established goals and management expectations; identify special training needs for staff; evaluate work performance and provide recommendations to supervisor. Perform activities for special projects or heavy and time critical workloads such as: retroactive collective bargaining affecting premium pays for civil service employees, provide input regarding numerous criteria considered for processing premium/supplemental pays. Provide frequent contact with Department of Personnel Administration regarding rules, audits, validations and eligibilities for over 200 types of premium/supplemental pays. Identify, document and provide system test data to analytical staff for system related changes and/or problems. Recommend automated processes for high volume/time critical workloads.
  • Develop and maintain a comprehensive training and review module and provide training to new and less experienced staff. Develop and maintain the unit operation/desk manual to reflect new or modified procedures and instructions for premium/supplemental pay processing; including special personal computer applications developed through the Client Builder software. Prepare management reports using personal computer software regarding workloads, and/or special project status; develop weekly goals to correspond to management expectations. Review and comment on revisions to Payroll Procedures Manual, and Personnel and Payroll letters prior to statewide distribution. Review control agency letters/memoranda effecting possible changes in procedures and/or processes for differing criteria as relate to premium/ supplemental pay and provide recommendations to management for procedural modifications; ensure appropriate personnel and payroll documentation completion instructions are in place prior to statewide distribution.
  • Desirable Qualifications:

  • Ability to uphold PPSD values: Professionalism, Accountability, Customer Service, Collaboration, and Trust.
  • Knowledge of current office methods, procedures, equipment, and basic math principles.
  • Think logically, multitask, and apply laws, rules, regulations, and bargaining contract. provisions concerning personnel transactions.
  • Independently interpret and use reference material.
  • Give and follow directions.
  • Gather data, design and prepare tables, spreadsheets, and charts.
  • Advise employees of their rights; consult with supervisors on alternative actions which they may take on various transaction situations.
  • Communicate effectively.
  • Operate a computer keyboard/terminal.
  • Establish and maintain cooperative working relations with those contacted during the course of the work.
  • Organize and prioritize work; create/draft correspondence; maintain personnel records.
  • The ability to gather and document software development specifications and requirements from various sources to facilitate software design in accordance with business needs.
  • The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, hair style and texture, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Rev. 01/2023


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