- Responsible for execution of strategy of online and omni-channel in alignment with global brand strategy as defined by Global Brand President and overall performance of the online / omni business and all retailer web sites where Le Labo creations are sold, world-wide.
- Maintain a deep understanding of online business drivers and trends across global online markets and platforms, including both growth opportunities and gaps/risks; have deep understanding of online & omni-channel trends, trajectories, and innovation.
- Oversee Global Online P&L and have responsibility for global top line sales, operating metrics, key performance indices, and maintaining bottom line targets.
- Liaise with ELC online leadership in global and markets to ensure the alignment of Brand initiatives with overall ELC online strategy and initiatives.
- Champion the Le Labo strategy / model for Le Labo Online at all levels of the organization.
- Lead input into creative briefs for NPD, commercial innovation and BAU assets.
- Ensure a best-in-class experience across all online channels , distributor, 3rd party sales drivers).
- Ensure 100% accuracy of product content and adherence to brand and business objectives.
- Partner with Leads team to ensure a consistent client experience regardless of shopping online or in-person, partnering with other groups to craft the right seamless experience for clients.
- Lead monthly business reviews with Regional Online teams and summarizing findings to Global Brand leadership - Lead on all things online data & analytics.
- Including recurring sales & traffic reporting, new dashboard and process development, and ad-hoc request to support specific business decisions.
- Prioritize process/system improvement of ways of working in organization as it relates to ELC and internally within Le Labo.
- Partner with regions to expand (per strategy) into the right partners, ensuring the specific channel model is adhered to and there is the right representation of the Brand (experience) online, including assortment, assets, calendarization of launches, etc.
- Continue to evolve marketing tactics suited to this channel, while aligned with Brand approach.
- Optimize positioning, look, and feel for brand presence on any partner sites at all times.
- Expand into new channels as needed, adapting approach - Monitor sales, marketing plans and metrics for global r.com/3PP businesses.
- Optimize on site discovery and media tactics (with special focus on retailer media networks).
- Oversight of full global platform technology, including all partnerships with 3rd party vendors for certification, compliance, etc.
- Adhering to ELC and local rules.
- Leading optimization in site design and user experience to increase conversion rates and sales.
- Partner with global affiliates and ELC Online to build international sites, ensuring after launch helping them optimize their local operations, build new capabilities to align with global roll out, and to maintain the DTC-O model.
- Scale unique in-store / omni-channel fulfillment operations for worldwide and continually search for better, new ways to optimize client experience / last mile logistics initiatives, etc.
- Drive concept to implementation.
- Drive Online EDP Refills for Le Labo in partnership with commercial teams.
- Manage Global Concierge (client care), partnering closely with Education to provide service for clients as the central hub for Brand.
- Build, manage, and refine online assortment, price management and product/content story presentation partnering closely with marketing.
- Oversees overall team of 15 souls, and is responsible for thoughtfully engaging the team in the strategic vision to gain support & buy-in.
- Lead, coach, and manage 3-5 direct reports; mentor teams that report to direct reports.
- Partner with wide range of team leaders, including Marketing, Finance, Supply Chain, Regional, etc.
- Commit to broader responsibility & accountability for sustainability, diversity & inclusion while staying true to the Le Labo mission.
- Demonstrate kindness and respect, empathy, inclusion, and humility, and ensure these are at the core of all interactions.
- Embody the values of the manifesto through our actions, and drive accountability for contributing to the growing internal culture of Le Labo.
- Create value and positive impact across all elements of our Brand, operations, teams, partners, and the broader world - Exude passion for Le Labo and deeply appreciate, understand the Brand DNA.
- years of ecommerce/omnichannel experience with a proven track record in ecommerce or omnichannel DTC retailing; beauty or luxury experience strongly preferred; BA/BS required; MBA preferred.
- Global experience with deep understanding of various cultural and locally relevant business practices of markets.
- Ability to travel multiple times per year, as required.
- Analytical thinker and agile problem-solver who is equally comfortable with defining high-level strategies or deep-diving into on-the-ground executional tactics.
- Significant experience and comfort with financial analysis, business reporting, and data analytics.
- Ability to translate the brand vision into online channels, developing strategies for executing against this vision, and working cross-functionally to bring it to life across all markets.
- Exude passion for Le Labo and deeply appreciate, understand the Brand DNA.
- Ability to solidify and communicate ideas, flexibility of vision, responsiveness to creative input and great visual sensibilities.
- Flexible approach to work, ability to support changing needs and demands.
- Excellent communication skills, creative, open-minded, and naturally innovative.
- Methodical and acutely attentive to detail.
- Quick worker who enjoys a fast pace and embraces change.
- Be a motivated, self-starter, with the ability to work both independently as well as collaboratively with a team-player mindset; exemplifies the challenger spirit.
- Ability to work in a dynamic, fast-paced, independent environment, and manage multiple concurrent projects while collaborating effectively to leverage cross[1]functional brand strengths.
- Ability to work with cross-functional teams, as well as with international regions / markets.
- Adaptability in working within different work cultures and organizational teams, e.g., entrepreneurial start-up, larger corporate structures, etc.
- Strong written and verbal communication skills, ability to capture the unique tone of voice and visual cues / codes of the Brand - Highly organized and able to manage complex projects.
- Strong ability to work in an extremely agile way, prioritizing and working alongside the needs of the team; enjoys a fast pace and embraces change.
-
Global Program Manager, Online Community
5 days ago
Notion Labs New York, United StatesAbout Us:We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every ...
-
Executive Director, Global Online
2 days ago
ESTEE LAUDER Brooklyn, United StatesLe Labo fragrances was born in Grasse (France), raised in New York (USA) and offers artisanal genderless scented creations (fine perfumery, home fragrance as well as formulas for body, hair, and face). Le Labo stands for "the lab" in French: Each of our boutiques function like an ...
-
Executive Director, Global Online
2 days ago
Estee Lauder Companies, Inc. Brooklyn, United StatesLe Labo is seeking a Global Online Executive Director to lead our Online Team. In this position, this lead is responsible for driving the strategy, execution, and performance of our Online business, across global brand and retailer sites. This leader Director, Executive, Global, ...
-
Executive Director, Global Online
10 hours ago
The Estee Lauder Companies Brooklyn, United States**Executive Director, Global Online - Le Labo** · **Brand:** Le Labo · **Description** · Le Labo fragrances was born in Grasse (France), raised in New York (USA) and offers artisanal genderless scented creations (fine perfumery, home fragrance as well as formulas for body, hair, ...
-
Executive Director, Global Online
1 week ago
Estee Lauder Companies Brooklyn, United States· Le Labo fragrances was born in Grasse (France), raised in New York (USA) and offers artisanal genderless scented creations (fine perfumery, home fragrance as well as formulas for body, hair, and face). Le Labo stands for "the lab" in French: Each of our boutique's function lik ...
-
Executive Director, Global Online
1 day ago
The Estée Lauder Companies Brooklyn, United StatesLe Labo fragrances was born in Grasse (France), raised in New York (USA) and offers artisanal genderless scented creations (fine perfumery, home fragrance as well as formulas for body, hair, and face). Le Labo stands for "the lab" in French: Each of our boutique's function like a ...
-
HireTalent New York, United StatesData Analyst · 100% Remote · Long -term ongoing contract · Client Online is seeking an Product Analyst with a passion for data and solutions. Primary role will be the data partner for agile teams to support the transformation from project-based to team-based funding towards D ...
-
Customer Service Employee
1 week ago
Horizon Ventures Newark, United StatesAbout the Company · Since 2003, we have been the global online marketplace for luxury watches. We are just as passionate about people who love watches as we are about exquisite timepieces. That's why we give our full attention to luxury watch buyers and sellers. · We know that wi ...
-
Shopify Developer
1 week ago
beBee Professionals New York City, United States Full time $70,000 - $120,000Introduction to beBee: · At beBee, we connect professionals from all sectors by providing a robust platform that fosters networking, collaboration, and professional growth. We are dedicated to creating innovative solutions that not only meet but exceed the needs of our diverse us ...
-
Manager
3 weeks ago
Randstad Enterprise New York, United StatesOur client, a prestigious beauty company, is looking to bring on a Director, Ecommerce Partnership Marketing & CRM. · This opportunity would be a 7 month contract role. This would be a hybrid onsite role in Manhattan (NYC). · This position would be a great fit for someone looking ...
-
Site Experience Manager
3 weeks ago
Randstad Enterprise New York, United StatesOur client, a prestigious beauty company, is looking to bring on a Manager, Ecommerce. · This opportunity would be a 6 month contract role. This would be a hybrid onsite role in Manhattan (NYC). · This would be 35 hours per week (traditional 9-5 w 1 hr unpaid lunch break). · Thi ...
-
Transaction Banking Head
2 weeks ago
ACG Resources New York, United States Direct HireTo Apply for this Job Click Here · Job Ref: 14724Salary: $ $190000Head of Transaction Banking with expertise in Trade Finance, Cash Management, Payments, and Online Banking. Ideal candidates will have a background in global banks with cross-border Correspondent Banking services. ...
-
Data Analyst
2 weeks ago
HireTalent - Diversity Staffing & Recruiting Firm New York, United StatesJoin the Beauty Revolution · Ops Data Analyst at Client · About Us: Embark on a thrilling journey with a global beauty powerhouse, celebrated for its iconic brands and transformative influence in the industry. At Client, you'll be part of a vibrant team propelling product innovat ...
-
Product Data Analyst
2 weeks ago
HireTalent - Diversity Staffing & Recruiting Firm New York, United StatesTitle: Product Data Analyst · Position Type: Long-term ongoing contract · Location: Hybrid 1 day in office. New York, NY · Client Online is seeking a Product Analyst with a passion for data and solutions. The primary role will be the data partner for agile teams to support the t ...
-
Online Customer
3 weeks ago
Forom New York, United StatesCompany Description · FOROM is a multi-brand designer furniture e-commerce company that recently opened a showroom in New York. · Globally curated by interior designers - - @foromshop · Artisan Crafted | Modern Traditional - Furniture & Objects · Role Description · This is a full ...
-
3D Packaging Designer
3 days ago
Aquent New York, United StatesWe're working with a global beauty company searching for a packaging designer. The Packaging Designer with at least five years of experience (20% 3D structure, 80 % packaging Design). The candidate must be proficient in 3D software and can render. · Responsibilities include · Con ...
-
Business Development Specialist
1 day ago
Buchanan Legal Professional Services New York, United StatesA prominent global law firm renowned for delivering innovative legal solutions to a wide array of prestigious financial institutions and Fortune Global 500 corporations, is seeking a Business Development Specialist to support their Litigation Practice Group in NYC. · Responsibil ...
-
Locum Physician
6 days ago
LocumJobsOnline New York, United States Full timeLocumJobsOnline is working with Weatherby Healthcare to find a qualified Cardiology MD in New York · About The Position · Enjoy the locum tenens lifestyle knowing Weatherby is here to support you every step of the way. Call and speak to one of our consultants today for available ...
-
CRM Marketing Manager – Luxury Beauty Brand
2 weeks ago
Fourth Floor New York, United StatesOur client, a luxury beauty brand, is looking for a CRM Marketing Manager to join their team on a contract basis in New York City. · Responsibilities: · Lead elaboration and roll-out of TR Global guidelines for Retailer Media Participation, working in close partnership with Regi ...
-
Supervisor, Analytics
3 weeks ago
Havas Media Network New York, United StatesSUPERVISOR, ANALYTICS · Havas Media Group North America, the Media Experience agency, is looking for a Supervisor to join the Analytics Team, part of our global community of 10,000 team members who are focused on using Meaningful Media to make a meaningful difference to brands, ...
Executive Director, Global Online - NEW YORK, United States - LE LABO
Description
Le Labo fragrances was born in Grasse (France), raised in New York (USA) and offers artisanal genderless scented creations (fine perfumery, home fragrance as well as formulas for body, hair, and face).
Le Labo stands for "the lab" in French:
Each of our boutique's function like an open laboratory designed as an entertainment park for the senses where people can take the time to smell and touch raw ingredients in order to awaken their olfactory system and trigger emotions.
We freshly hand-blend our fragrances on site, to the order and each label is personalized with the date and place of the formulation as well as a message chosen by our client.
Creating soulful Beauty with Care through our craft of slow perfumery is the heartbeat of our company.We work with a community of craftspeople who shape our world:
the flower harvesters, the local family farms, the candle hand-pourers, the reclaimed wood artisans, the lab technicians etc.
Joining Le Labo means joining a scented Revolution initiated more than 15 years ago as the antidote to mainstream fragrances and conventional marketing approaches.
Being able to nurture our "small" roots and artisanal ethos while scaling our actions to become "big" and reach more people is our current balancing act for which we need support.
Check out our manifesto online if you are intrigued, and please only engage if you truly connect with it.JOB SUMMARY
Le Labo is seeking a Global Online Executive Director to lead our Online Team.
In this position, this lead is responsible for driving the strategy, execution, and performance of our Online business, across global brand and retailer sites.
This leader will manage Le Labo's unique Online business, overseeing the P&L and driving the business with global oversight.This role partners closely with Regional teams to lead, guide, and advise both mature and emerging international markets on driving strategic web initiatives.
This leader will also oversee our unique / DTC-Omnichannel model and scale this model, partnering closely with regions to adapt to local nuances, but driving the global model.
This role reports to the SVP, and dotted line reports into an ELC Online Leader. This is a Williamsburg, Brooklyn based role, hybrid at home & in office. Le Labo Souls work from the office a minimum of 2-3 days per week.OVERVIEW OF PRIMARY RESPONSIBILITIES:
STRATEGY & LEADERSHIP
BUSINESS DEVELOPMENT
PEOPLE MANAGEMENT
Qualifications
QUALIFICATIONS & SKILLS
In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.
In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others.
Job:
Online / E-Commerce
Primary Location:
US-NY-Brooklyn
Job Type:
Standard
Schedule:
Full-time
Shift: 1st (Day) Shift
Job Number: 245149
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices.
Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact