Jobs
>
Front Desk Agent
>
Dallas

    Front Desk Agent - Dallas, United States - AccorHotel

    AccorHotel
    AccorHotel Dallas, United States

    1 week ago

    Default job background
    Description
    Company Description

    Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.

    Job Description

    - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards

    - Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day

    - Flexible schedule including mornings, evenings, weekends and holidays

    - Maintain positive guest relations at all times

    - Resolve guest complaints, ensuring guest satisfaction

    - Maintain complete knowledge at all times of:

    - all hotel features/services, hours of operation

    - all room types, numbers, layout, decor, appointments and location

    - all room rates, special packages and promotions

    - daily house count and expected arrivals/departures

    - scheduled daily group activities

    - Loyalty program details

    - Build guest loyalty through personalized service

    - Process all guest registrations and check-outs

    - Communicate services and amenities of the hotel to guests

    - Coordinate all guest room billing

    - Respond to all guest requests in person, via email, and via phone

    - Block rooms in computer and follow through on designated requirements

    - Generate, print and distribute daily and weekly reports

    - Settle guest accounts and adhere to all cashiering procedures

    - Assist other front office departments as needed

    Qualifications

    Qualifications

    - High school graduate or equivalent vocational training certificate

    - Previous experience as Front Desk Agent in hospitality an asset

    - Previous guest relations and cashiering experience an asset

    - Computer literate in Microsoft window Applications

    - Knowledge of Opera Property Management system an asset

    Additional Information

    What's in it for you:
    • Paid time off
    • Medical, Dental and Vision Insurance
    • 401K Retirement Plan
    • Complimentary Shift Meal
    • Employee benefit card offering discounted rates in Accor worldwide.
    • Learning programs through our Academy designed to sharpen your skills.
    • Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
    • Career development opportunities with national and international promotion opportunities
  • Hilton Hotels & Resorts

    Front Desk Agent

    1 week ago

    Hilton Hotels & Resorts Dallas, United States

    During third shift, greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in the hotel. Upgrades guests, and promotes hotel services and amenities. Complet Front Desk, Agent, Overnight, ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Dallas, United States

    Aimbridge Hospitality - Embassy Dallas Park [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail a ...

  • Hôtel Swexan

    Front Desk Agent

    1 week ago

    Hôtel Swexan Dallas, United States

    Company Overview · Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Hôtel Swexan . · The Hotel is a new destination, with an uncompromising mission tha ...

  • Marriott Hotels & Resorts

    Front Desk Agent

    1 week ago

    Marriott Hotels & Resorts Dallas, United States Part time

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Front Desk, Agent, Part Time, ...

  • Hilton Hotels & Resorts

    Front Desk Agent

    1 week ago

    Hilton Hotels & Resorts Dallas, United States Full time

    As front desk agent, you will greet and register guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in the hotel. Upgrades guests, and promotes hotel services and amenities. Front Desk, Agent, Hospitalit ...

  • Hilton Hotels & Resorts

    Front Desk Agent

    1 week ago

    Hilton Hotels & Resorts Dallas, United States Part time

    As front desk agent, you will greet and register guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in the hotel. Upgrades guests, and promotes hotel services and amenities. Front Desk, Agent, Part-Time, ...

  • Marriott Hotels & Resorts

    Front Desk Agent

    1 week ago

    Marriott Hotels & Resorts Dallas, United States

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Front Desk, Agent, Guest Exper ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Dallas, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Dallas, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Crestline Hotels & Resorts

    Front Desk Agent

    1 week ago

    Crestline Hotels & Resorts Dallas, United States

    ** Front Desk Agent** · ** Front Desk Agent** · **Overview** · The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance wit ...

  • Sheraton Suites Dallas Market Cente

    Front Desk Agent

    1 week ago

    Sheraton Suites Dallas Market Cente Dallas, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Crescent

    Front Desk Agent

    1 day ago

    Crescent Dallas, United States

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do We understand what it takes to be a p ...

  • Embassy Suites Love Field

    Front Desk Agent

    1 week ago

    Embassy Suites Love Field Dallas, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 day ago

    Aimbridge Hospitality Dallas, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Rosewood Hotels & Resorts

    Front Desk Agent

    1 day ago

    Rosewood Hotels & Resorts Dallas, United States

    Job Description · Press space or enter keys to toggle section visibility · Job summary - · * Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitor ...

  • free-classifieds-usa

    Front Desk Agent

    6 days ago

    free-classifieds-usa Dallas, United States

    ****Front Desk Agent - The Westin Dallas Downtown **** · Price: Check with seller · Published date: February 8, :45 · Modified date: February 8, 2022 · 1201 Main St, Dallas, TX 75202, USA Dallas, Texas, United States · User Offline · Advertisement · **Live Fully at Marriot ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Dallas, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 day ago

    Aimbridge Hospitality Dallas, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Dallas, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 day ago

    Aimbridge Hospitality Dallas, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...