Jobs
>
Front Desk Agent
>
Dallas

    Front Desk Agent - Dallas, United States - Hôtel Swexan

    Hôtel Swexan
    Hôtel Swexan Dallas, United States

    4 weeks ago

    Default job background
    Description
    Company Overview

    Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Hôtel Swexan .

    The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world's greatest cities - New York, London, Paris - together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.

    Part collection, part creativity, and always elegant. Guests stay to get lost - in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.

    Designed with all generations in mind, Harwood District's hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.

    Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.

    Position Summary

    The Front Desk Agent will work under the direct supervision of Front Office leadership and is responsible for the daily operations of the front office management department. The agent will deliver an exceptional experience to every guest at our hotel.

    Responsibilities
    • Greet all guests, monitor and answer phones, and respond to guest needs.
    • Utilize hotel systems to create and ensure seamless experiences for all guests.
    • Check guests into or out of the hotel, assigning rooms according to availability or special requests.
    • Coordinate guest experience with all hotel departments.
    • Maintain great communication and teamwork with Front Office team and other departments within the hotel.
    • Process payment and provides receipts to guests.
    • Answer questions about the property or the surrounding area attractions, may assist with local transportation, and creating or revising reservations.
    • Assist other departments including Concierge, PBX, Guest Relations, Room Reservations.
    • Report accidents, injuries, and unsafe work conditions to manager.
    • Ensure uniform and personal appearance are clean and professional.
    • Other duties as assigned.
    Qualifications
    • Previous experience in Front Desk role in a luxury hotel
    • In-depth understanding of Forbes Travel Guide 5 Star and AAA 5 Diamond standards preferred.
    • High School diploma or equivalent required
    • Ability to stand for long periods of time.
    • Demonstrate the ability to multi-task be detail oriented.
    • An operational knowledge of Microsoft Office suite
  • Hilton Hotels & Resorts

    Front Desk Agent

    4 weeks ago

    Hilton Hotels & Resorts Dallas, United States Part time

    As front desk agent, you will greet and register guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in the hotel. Upgrades guests, and promotes hotel services and amenities. Front Desk, Agent, Part-Time, ...

  • Hilton Hotels & Resorts

    Front Desk Agent

    3 weeks ago

    Hilton Hotels & Resorts Dallas, United States

    During third shift, greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in the hotel. Upgrades guests, and promotes hotel services and amenities. Complet Front Desk, Agent, Overnight, ...

  • Marriott Hotels & Resorts

    Front Desk Agent

    3 weeks ago

    Marriott Hotels & Resorts Dallas, United States

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Front Desk, Agent, Guest Exper ...

  • Marriott Hotels & Resorts

    Front Desk Agent

    3 weeks ago

    Marriott Hotels & Resorts Dallas, United States Part time

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Front Desk, Agent, Part Time, ...

  • Aimbridge Hospitality

    Front Desk Agent

    3 weeks ago

    Aimbridge Hospitality Dallas, United States

    Aimbridge Hospitality - Embassy Dallas Park [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail a ...

  • Omni Hotels

    Front Desk Agent

    6 days ago

    Omni Hotels Dallas, United States

    Location: · Dallas Hotel · The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more The Omni Dallas Hotel is built to meet the U.S. Green Building ...

  • Hilton

    Front Desk Agent

    2 days ago

    Hilton Dallas, United States OTHER

    Hilton Anatole is looking for FULL TIME Front Desk Agents to join their team · The role is currently starting at $16.00 per hour plus upsell commission. · Spanning 45 lush acres north of downtown Dallas, this AAA 4-Diamond property is an icon in the vibrant Design District boas ...

  • free-classifieds-usa

    Front Desk Agent

    3 weeks ago

    free-classifieds-usa Dallas, United States

    ****Front Desk Agent - The Westin Dallas Downtown **** · Price: Check with seller · Published date: February 8, :45 · Modified date: February 8, 2022 · 1201 Main St, Dallas, TX 75202, USA Dallas, Texas, United States · User Offline · Advertisement · **Live Fully at Marriot ...

  • Hilton

    Front Desk Agent

    2 days ago

    Hilton Dallas, United States Part time

    Hilton Anatole is looking for PART TIME Front Desk Agents to join their team · The role is currently starting at $16.00 per hour plus upsell commission. · Spanning 45 lush acres north of downtown Dallas, this AAA 4-Diamond property is an icon in the vibrant Design District boas ...

  • Glory Global Solutions Ltd

    Help Desk Agent

    1 week ago

    Glory Global Solutions Ltd Dallas, United States

    Help Desk Agent - Dallas/TX · City/State Dallas/TX · Location United States/Carrollton, TX · Department Service - Call Centre/Customer Service · Apply Now ) · Glory Global Solutions is currently expanding it's Call Center in Carrollton, TX. · We are looking for · Help Desk Agents ...

  • Crescent

    Front Desk Agent

    2 weeks ago

    Crescent Dallas, United States

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do We understand what it takes to be a p ...

  • Rosewood Hotels & Resorts

    Front Desk Agent

    2 weeks ago

    Rosewood Hotels & Resorts Dallas, United States

    Job Description · Press space or enter keys to toggle section visibility · Job summary - · * Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitor ...

  • AccorHotel

    Front Desk Agent

    4 weeks ago

    AccorHotel Dallas, United States

    Company Description · Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, ...

  • Marriott Quorum

    Front Desk Agent

    1 week ago

    Marriott Quorum Dallas, United States Permanent

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Aimbridge Hospitality

    Front Desk Agent

    2 weeks ago

    Aimbridge Hospitality Dallas, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • Aimbridge Hospitality

    Front Desk Agent

    2 weeks ago

    Aimbridge Hospitality Dallas, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • Aimbridge Hospitality

    Front Desk Agent

    2 weeks ago

    Aimbridge Hospitality Dallas, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • Sheraton Suites Dallas Market Cente

    Front Desk Agent

    1 week ago

    Sheraton Suites Dallas Market Cente Dallas, United States Permanent

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Hilton Lincoln Centre Dallas

    Front Desk Agent

    4 weeks ago

    Hilton Lincoln Centre Dallas Dallas, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Statler, A Curio Collection

    Front Desk Agent

    1 week ago

    Statler, A Curio Collection Dallas, Texas, United States Permanent

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...