- Lead assigned projects for the ticketing software, from event creation to reconciliation
- Manage ticket inventory and special offers for marketing promotions
- Assist with product development and user communication for ticketing software
- Collaborate with ticketing partners for system programming and performance
- Monitor and analyze ticket sales trends for special events
- Develop system administration guidelines and conduct training for users
- Build strong relationships with event promoters and internal departments
- Bachelor's Degree in Business, Communications, Sports Management, or related field
- Minimum of three years of ticketing system administration experience
- Strong knowledge of Ticketmaster products and ticket industry practices
- Experience working with large-scale events and concert tours
- Flexibility to work non-traditional hours and settings
- Excellent communication, organizational, and customer service skills
- Proficiency in MS Office products and ticket operations systems
- Technological competence and point of sale experience
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Ticket Systems Specialist - Detroit, United States - Detroit Lions
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Description
The Lions have a work ethic that values hustle and conviction, much like the city of Detroit. Ford Field, their home, is at the heart of Detroit's vibrant sports and entertainment district. Under Sheila Hamp's leadership, the Lions focus on creating an inclusive and equitable experience for employees, partners, and fans, embracing transparency and valuing contributions from all areas of the organization.
Join One Pride. For All.
Job Title: Ticket Systems Specialist
Position Summary:
The Ticket Systems Specialist is responsible for overseeing the ticketing software, event build, maintenance, and financial ticket settlement at Ford Field. They will also manage ticket inventory allocations, database coding, and collaborate with ticketing technology and operations teams, ensuring a smooth ticketing operation.
Key Responsibilities:
To apply for the Ticket Systems Specialist position, please submit your resume and a cover letter detailing your interest and related experience. We receive a high volume of resumes and will only contact candidates selected for further consideration. No phone calls or emails, please.