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Care Team Associate - Flushing, United States - Charles B. Wang Community Health Center
Description
Full-Time Care Team Associate - Pediatrics - Queens
Reports to: Director of Operations, Pediatrics
th Avenue
Flushing, New York, 11355
United States
The Care Team Associate is a trained medical office assistant who will be assigned to either a medical assisting or patient services representative role, based on the needs of the clinical unit.
Responsibilities :
+ Registration competencies
+ Complete all aspects of registration, including insurance verification and sliding fee scale
+ Handle phone calls appropriately
+ Monitor patient flow and address wait time or other concerns
+ Assess and assist with patient needs including questions regarding insurance, scheduling, and referral
+ Collaborate with other care team members to address patient needs
+ Medical assisting competencies
+ Perform c linical tasks such as taking vitals, phlebotomy, EKG, Point-of-Care, CLIA-waived procedures, other routine procedures and tasks as assigned
+ Conduct screening using standardized tools, interview patients, take history, and chart documentation
+ Offer preventive screening services and provide patient health education
+ Disinfection and tidiness of clinical area and medical equipment
+ Conduct pre-visit planning, manage provider panel and support smooth patient flow
+ Assist with inventory management
+ Assist provider with office procedures
+ Perform other duties as assigned
Minimum Qualifications :
+ Bilingual in English/Spanish
+ Associates Degree, equivalent college credits, or 2 years of work experience
+ Work experience in the health care field preferred
+ Medical Assistant Certification preferred
+ Basic CPR (BCLS) Certification required (Health Center will provide if needed)
+ Excellent interpersonal skills, ability to work as part of an interdisciplinary team
+ Maintain a cooperative relationship with co-workers
+ Respond promptly to requests
+ Adapt to changes in practice operations and workflows as they emerge
+ Approach work with a good attitude and flex
+ Good problem solving skills
Compensation and Benefits :
+ Salary: $50, ,000.00 per year
+ Medical insurance
+ Employer-paid dental, vision, disability and life insurance
+ 403(b) retirement savings plan
+ Flexible spending accounts for transit, parking, health and dependent care
+ Paid time off (28 days for the first year of employment)
+ Employee Assistance Program
+ Tuition reimbursement for eligible employees, and
+ The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program
