MSP Account Manager - Lancaster, United States - One2One

One2One Lancaster, United States

4 weeks ago

Description

ONE 2 ONE takes a proactive and business-oriented approach to IT management and strives to deliver a 5-Star IT Experience.

Our focus is educating and empowering those we serve and support. Currently, we are in search of a motivated MSP Account Management Professional to join our team

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

The role of an MSP Account Manager is multifaceted, involving elements of client relationship management, cross selling of services, and strategic planning.

Their primary goal is to ensure client satisfaction, retention, and long-term success for both the client and the MSP.

Job Expectations:
Emulate and promote the ONE 2 ONE culture by adhering to vision, mission and core values.

Provide a 5-Star Experience to all existing and prospective customers

Follow all company processes, expectations, policies, and procedures

Proper use of the company CRM system, quoting software, and any other programs as trained and directed

Work unsupervised, stay productive, be a self-starter, proactive, forward thinking and a profit minded team member

Attend relevant webinars, seminars, conferences, and vendor training to keep current on training and industry standards

Represent ONE 2 ONE in the community via events such as conventions, networking events and as directed by management

Communicate and collaborate with all company departments to achieve defined company and departmental objectives

Facilitate new customer onboardings for assigned client accounts

Act as interdepartmental liaison (both internally and externally) for assigned client accounts

Conduct quarterly and/or annual business reviews with assigned client accounts

Prepare, review and present client technology budgeting and planning for assigned client accounts

Facilitate agreement cancellations and change in client agreement services for assigned client accounts

Provide general account management support for all client accounts, including concerns, complaints, compliments etc.

Demonstrate a high level of expertise for each company-offered service and product line

Maintain long-term client retention and relationship strategies.

Identify, build, and track a pipeline of qualified, quantified inside sales opportunities

Generate and close a defined number of inside sales opportunities based on department initiatives and campaigns

Attend client meetings to review, support, and provide sales or company presentations

Practice consultative selling by listening, educating consumer, establishing relationships, and developing trust

Deliver sales presentations using the "Top Down" and options sales system for maximized opportunity to close deals

Meet or exceed assigned inside sales quota amount on a quarterly basis

Meet or exceed additional assigned key performance metrics as defined by management

Requirements

Bachelor's-level degree and technology experience are required

Minimum of 2 years of client account management experience

Demonstrated experience in a quota-driven sales environment

Strong business acumen with client-focused attitude

Excellent time management and organizational skills

Impressive verbal, written, and communications skills

Strong proficiency with Microsoft Office products

Experience with CRM software preferred

Benefits

Benefits

Salary base plus commissions

Medical, Dental, & Vision with Employer Contribution

401K with Employer Match

Paid Time Off

Volunteer Time Off

Employee Assistance Program

Accounting Manager

2 weeks ago

ProCFO Partners Lancaster, United States

Job Description · Job Title: Accounting Manager · Department: Accounting & Finance · Reports to: VP · Would you like to be part of a company where honesty, integrity, and teamwork are at the heart of everything they do? This is the company you want to join. · At Cristy's Piz ...
Accounting Manager

3 weeks ago

Top Stack Lancaster, United States

A mid-sized manufacturer that has experience exponential growth is seeking an Accounting Manager to join their growing team · Highlights: · You will play a key role in monthly accounting close process including analytical review of the monthly operating results to ensure comple ...
Accounting Manager

4 days ago

Gateway Search Associates Inc Lancaster, United States

Job Description · The Accounting Manager will manage and oversee the financial data of our Materials Business Unit ("MBU"). This position conducts the financial analysis necessary for the MBU to make sound business decisions and is responsible for implementing the proper account ...
Jr. Account Manager

19 hours ago

WTM Digital Lancaster, United States

Jr. Account Manager - Digital Marketing · Lancaster, PA · Join a company culture where honesty, empathy, and respect are the norm in the office and to our clients · Serve as the liaison between clients and the WTM Digital team with a focus on client satisfaction, retention, and ...
Accounting Manager

3 weeks ago

The Exterior Company Inc Lancaster, United States

Summary/ObjectivesThis position is a key role in the accounting/finance department as well as the businessoperations at large. As Accounting Manager, your responsibilities will include overseeing end-to-end accounting operations, maintaining accurate financial records, balance sh ...
Senior Account Manager

5 days ago

The Cook & Boardman Group Lancaster, United States

Established in 1955, The Cook & Boardman Group is the nation's premier provider of architectural doors and frames, door hardware and related building specialty products in addition to complete systems integration services. We provide solutions for commercial and multi-family resi ...
Account Manager

15 hours ago

The Ladders Lancaster, United States

Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Construction Equipment Account Manager. · Are you ready to embark on an opportunity that blends your sales experience with strategic thinki ...
Account Manager

3 weeks ago

EHD Lancaster, United States

Job Description · Job Descriptionaccount manager to service a book of busienss · ...
Account Manager

2 days ago

Liberty Personnel Services, Inc Lancaster, United States

Job Description · Job DescriptionInside Sales Account Manager - Lancaster, Pa - $50-75k · In this role, you will be the champion for our customers, ensuring their marketing campaigns are a success. You will develop and manage customized marketing programs, source high-quality pro ...
Plant Accounting Manager

2 weeks ago

Vaco Lancaster, United States

Vaco is currently seeking a Plant · Accounting Manager · for a growing Manufacturing company. The candidate will manage the Month-end Close Process, Job Costing, and Inventory Accounting for products in their physical plant near Oyster Point, PA. This company possesses great cu ...
Accounting Manager

3 weeks ago

Creative Financial Staffing (CFS) Lancaster, United States

Job Description · Job DescriptionAccounting Manager · About the company and opportunity: · Our client is a stable and reputable manufacturing company that has been in business for over 20 years · Generous compensation and lucrative bonus · Strong family-oriented culture · Key rol ...
VAT & Cloud Accounting Manager

2 weeks ago

Xeinadin Group Lancaster, United States

Job Details: VAT & Cloud Accounting Manager · Full details of the job.Vacancy NameVacancy NoVacancy No · VN434Employment TypeEmployment Type · PermanentDurationDuration · N/ARegional OfficeRegional Office · Meranther LtdLocation CityLocation City · Hornby, LancasterLocation ...
Sr Account Manager

1 day ago

The Jay Group Lancaster, United States

Job Details · Job Location · Corporate Headquarters - Lancaster, PA · Education Level · 2 Year Degree · Travel Percentage · Negligible · Job Shift · 1st Shift - Flexible Schedule · Description · Jay Group is looking for a Sr Account Manager to support day-to-day fulfillm ...
MSP Account Manager

3 weeks ago

ONE2ONE Inc. Lancaster, United States

Job Description · Job DescriptionONE 2 ONE takes a proactive and business-oriented approach to IT management and strives to deliver a 5-Star IT Experience. Our focus is educating and empowering those we serve and support. Currently, we are in search of a motivated MSP Account Man ...
Regional Account Manager

5 days ago

Eurofins USA Environment Testing Lancaster, United States

Job Description · Job DescriptionCompany Description · Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustaina ...
Jr. Digital Communications Account Manager

6 days ago

webfx Lancaster, PA, United States Full time

You Might Be a Great Fit For This Position if You Have... · A Bachelor's Degree · Successful FXers in this role have majored in Marketing, Advertising, Business, Journalism, Communications, Information Systems, Statistics, and beyond · GPA above 3.4 · A Few Related Skills and E ...
Key Account Business Development Manager

2 weeks ago

Primitives By Kathy Lancaster, United States

Primary Responsibilities: · Lead business development efforts for national accounts, identifying and pursuing opportunities to expand Primitives By Kathy's presence and sales within key accounts. · Analyze market trends, customer needs, and competitor activities to identify oppor ...
Personal Lines Account Manager

3 weeks ago

Element Risk Lancaster, United States

Job Description · Job DescriptionSalary: · POSITION SUMMARY: · The Personal Lines Account Manager is responsible for managing and servicing an assigned book of personal lines business, by analyzing customers' individual needs, evaluating options, and offering tailored insurance ...
Account Manager-Harrisburg, PA

2 days ago

Pacira Pharmaceuticals Lancaster, United States

About Pacira · Pacira BioSciences, Inc. is a leading provider of non-opioid pain management and regenerative health solutions dedicated to improving outcomes for health care practitioners and their patients. Our in-depth knowledge of non-opioid pain management, coupled with our p ...
Account Manager, Customer Experience

2 weeks ago

ECORE International Lancaster, United States

At Ecore International, we transform reclaimed materials into performance surfaces that manage energy and improve people's lives. Why does it matter? Because we believe innovative surfaces have the power to help people in motion be their strongest, healthiest selves, and innovati ...