- Responsible for providing demonstrations to customers in person and supporting demonstrations remotely with sales reps.
- Provide appropriate technical support for customers and direct sales teams.
- Coordinate and participate in Pre-Demo Game Plan Calls
- Proactively works with sales rep to understand needs of the customer.
- Set expectations for demo opportunities.
- Coordinate with any external sources to meet customer expectations.
- Assist in Software Applications and integrations for the labeling portfolio.
- Train and demonstrate understanding of software application.
- Troubleshoot hardware and software with sales reps and customers.
- Assist Sales Trainer for labelling and small capital equipment training resources.
- Assist marketing to produce technical support materials, promotions, installation, training and integration resources.
- Proactively follow up on status of installations and supply ongoing support.
- Coordinate with any external resources to meet customer expectations.
- Travel to various at up to 50%.
- Other duties as assigned.
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Application Specialist - McKinney, United States - StatLab
Description
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