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River Forest

    Scheduling Coordinator - River Forest, United States - Arch Dental

    Arch Dental
    Arch Dental River Forest, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    At Novick Orthodontics, we create smiles for a lifetime. Dr. Darshana Novick and our team are passionate about delivering care that improves their patients' oral health and transforms their lives. We are committed to providing a comfortable, welcoming environment, where you'll feel right at home. We are currently looking for a full-time Scheduling Coordinator to join our wonderful team Below is more information about the position:

    Benefits for the Scheduling Coordinator:

    • Health insurance
    • 401(k)/IRA retirement plan
    • Paid time off
    • Paid vacation days
    • Paid holidays
    • 1 hour lunch period
    • CE credit reimbursement
    • Uniform reimbursement

    Schedule for the Scheduling Coordinator:

    • Monday: 9:30AM - 6:00PM
    • Tuesday: 11:00AM - 7:00PM
    • Wednesday: 7:30AM - 3:00PM
    • Thursday: 9:30AM - 6:00PM
    • Friday: 9:30AM - 1:00PM (Every other week)

    Responsibilities and Requirements of the Scheduling Coordinator:

    • Maintain and organize patient status and information
    • Oversee the reception area during patient presence
    • Answer incoming phone calls in a professional and help manner
    • Confirm appointments with patients via phone call, email, and text message
    • Manage relationships with general dental practices
    • Produce reports for the doctors
    • Accept and process patient payments
    • Provide guidance to the patient during check-in and check-out process
    • Follow up with patients after coming in for their appointment
    • Handle new patient calls and referrals from dentists
    • Strong interpersonal and writing skills
    • Effective verbal communication and problem-solving abilities
    • Proficient computer skills
    • Welcoming and friendly personality
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