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    Senior Business Analyst - Columbus, United States - Kodi

    Kodi
    Kodi Columbus, United States

    2 weeks ago

    Default job background
    Description


    seeking a Senior Business Analyst that has experience to define and formalize functional business requirements and analyze current system functionality to provide process improvement suggestions.


    Interview:
    Teams


    Location:
    Columbus, OH

    Posting: 734882


    Work:
    Hybrid

    Role and Experience
    14+ years of experience as a Business Analyst developing functional requirements and supporting business users.
    IIBA-certified Business Analyst

    Defining functional requirements that describe what the system, process, or product/service must do in order to fulfill the business requirements.

    Define User (stakeholder) requirements that reflect how the product will be designed, developed, and define how test cases must be formulated.

    Defining Quality-of-service (non-functional) requirements which do not perform a specific function for the business requirement but are needed to support the functionality


    For example:
    performance, scalability, quality of service (QoS), security and usability.

    Defining Report Specifications – define the purpose of a report, its attributes and columns, owners, and runtime parameters and/or develop reports matching those specifications.

    Utilizing strong organizational and writing skills. Developing graphic representations business processes.
    Support User Acceptance Testing.
    Triages and prioritizes customer enhancement and incident/bug tickets. Validates completeness and accuracy of tickets, gathering relevant facts and details.
    Provides support and training to new and existing customers/system users.
    Analytical thinking and problem solving
    Additional Skills
    Salesforce Knowledge or similar CRM/ERP software
    SQL and Data Loader
    Documentation, Presentation and Training
    Quality Analysis and Testing
    Certifications Desired IIBA Certification

    #J-18808-Ljbffr
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