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    Technical Business Analyst - Columbus, United States - eTeam

    eTeam
    eTeam Columbus, United States

    2 weeks ago

    eTeam background
    Description

    Technical Business analyst
    Technical Business Analysts are responsible for overseeing the implementation of technical business projects and solutions. Technical Business Analysts work with stakeholders and technical team members to map, analyse and document business processes and projects.

    Roles and Responsibilities
    Performing system analyses on software programs, applications, and web services.
    Determining system efficiency and functionality by liaising with internal departments and end-users.
    Reporting to Management and obtaining approval for system development projects.
    Efficiently integrating new systems, programs, and applications with business operations and services.
    nalysing and improving the performance of web-based customer portals and support services.
    Ensuring end-user proficiency with new systems, programs, and applications across departments.
    Monitoring product licenses and ensuring compliance with IT industry regulations.
    Ensuring that computer hardware remains compatible with system enhancements and updates.
    Promoting system efficiency and security by integrating performance metrics and encryption.
    Implementing new advancements in the field of system and enterprise architecture
    nalyze 3rd party APIs and other methods of data exchange required for the project
    Produce data maps between source and target system
    Communicate with 3rd party & partners to address technical issues or requests.
    Schedule plan and lead requirement gathering and review meetings. Communicate key decisions and action items.
    nalyze existing software applications to understand and document functionality
    Work with product owners, design and development to convert business requirements into a developer friendly specification
    Identify and communicate with key stakeholders

    Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tool.

    Liaise between various business departments and groups
    ssess options for process improvement, including business process modeling.
    Maintain documentation regarding various projects, processes and operations.
    Collaborate with project managers and cross-functional teams


    Technical Business Analyst Requirements:
    bachelor's degree in computer science or information technology, and an accredited qualification in management consultancy, or similar.
    Extensive experience in technical business analysis in a related industry.
    dvanced knowledge of programming languages like SQL and system integration solutions.
    bility to facilitate internal end-user proficiency.
    bility to design and maintain efficient customer portal support and feedback channels.
    Ensuring optimal system functionality via integrated diagnostics.
    dvanced knowledge of data security and encryption.
    bility to keep up with IT advancements.
    Exceptional communication skills toward facilitating the use of new software systems.
    Knowledge of relevant licensing and industry compliance regulations.
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