Jobs
>
New York City

    Technical Account Manager/ Technical Account Director - New York, United States - Globant Commerce Studio

    Globant Commerce Studio
    Globant Commerce Studio New York, United States

    3 weeks ago

    Default job background
    Description
    Company Description

    Globant's Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B, B2C and D2C domains.

    As an award-winning partner of enterprise-class platforms: Salesforce Commerce Cloud, Adobe Magento Commerce, and other API first, Headless Commerce surround solutions, we help clients create a competitive advantage with commerce at its core.

    Our mission is to empower companies to succeed and thrive in the ever-changing digital landscape by building best-in-class future-ready digital commerce solutions globally.

    Job Description

    The Solution Consultant (Pre Sales) role is critical to the overall success of the deal cycle for Commerce opportunities; the Solution Consultant at Globant Commerce Studio has a mix of Business, Commercial & Technology expertise, that consults with clients to understand their business challenges in online Commerce, and guides them to possible solutions that we can implement to solve the problem statement.

    1. Deal & Commercial Management
    • Coordinate briefing with the Sales lead to understand the deal opportunity.
    • Allocate the appropriate resource required to work on the deal.
    • Review and manage the Jira Solution Consulting board to effectively manage workload.
    • Create Solution Consulting plan with all of steps required to move to a decision
    • Creation of Solution Consulting Strategy as a response back to the customer
    • RFP documentation review and management.
    • Lead, direct and coordinate the team to deliver all the relevant deliverables for the deal
    • Lead, direct and coordinate the team to shape solution options.
    • Review and interrogate estimates and project plans created by the team
    • Creation of project plans* (If the person has a project management background)
    • Create a team profile in relation to the estimates and project plan.
    • Devise commercial options to present to the customer with relevant internal approvals..
    • Shape the narrative and story to play back to the customer.
    • Create the presentation/proposal to share with the customer.
    • Work with the Sales team to understand any feedback from the proposal and ideate on ways to ensure the deal is closed.
    • Responsible for writing the solution contained in the SOW document, working closely with the Sales Director who is ultimately accountable.
    • Responsible for detailing out the solution as part of the Sales to Delivery handover.
    • Partake in retrospectives and ensure learnings and documented and will inform future deals.
    2. Commerce Solution Advisor
    • Interact with the customer and undertake research to understand the customer pain points and challenges.
    • Input information into the central repository so anyone who touches the account understands the background.
    • Challenge the customer regarding what they are looking to achieve and design/implement (where appropriate)
    • Keep up to date with the commerce landscape and key technologies including but not limited to Adobe, Salesforce, Commerce Tools, SAP Hybris, Shopify, VTEX
    • Evaluate which technologies may be most appropriate to present/share with the customer.
    • Keep on top of industry trends and topics.
    • Provide thought leadership for customer and prospect presentations
    • Provide Commerce Strategy that demonstrates experience improvements, business growth and technology innovation.
    3. Team Management
    • Lead, direct and mentor a team of Solution Consultants.
    • Provide constructive feedback for team and individual growth
    • Review and approve proposals before they are presented or sent to prospects / customers
    • Create and continually evolve tools and processes for the team
    Qualifications
    • Project Management, Sales, or Technical qualifications are advantageous
    • Salesforce Commerce Cloud & Adobe Commerce Cloud accreditations will be looked on favourably.
    Hard/Technical Skills
    • Highly organised
    • Business Strategy
    • Commerce Strategy
    • High Level understanding of the commerce platforms available in the market
    • Good understanding of commerce ecosystem
    • High level understanding of software development and its different components
    • High level understanding of solution architecture
    Soft Skills
    • Emotional intelligence
    • Strong written and verbal communication skills
    • Effective time management skills
    • Strong interpersonal skills
    • Ability to collaborate with all departments and functions across the organisation
    • Strong negotiation and persuasion skills
    • Strong active listening skills
    • Strong problem-solving skills
    • Quick learner and ability to absorb information
    Experience
    • Previous experience in Solution Consulting / Pre Sales is desirable OR
    • Previous experience in Project Management OR
    • Previous experience in Account Management
    Additional Information

    Salary Range: Annual $ 100,000-140,000 USD

    Dare to be different

    Videos To Watch
  • Constructive Partnerships Unlimited

    Director of Accounting

    3 weeks ago

    Constructive Partnerships Unlimited Manhattan, United States

    **Job Brief**: · Director of Finance is responsible for managing and overseeing all facets of the agency's accounting operations, including monthly close cycle, general ledger accounting, treasury, internal control and policy development. · - Shift Worked: · **EXEMPT 37.5** · - W ...

  • PDX

    Account Director

    1 week ago

    PDX New York, United States

    **Company Description** · A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our client ...

  • IPG Health

    Account Director

    3 weeks ago

    IPG Health New York, United States

    **Basic Information**: · - Location · - NY NY 100 W 33rd · - Posted Date · - 02-Apr-2024 · - Agency · - Humancare US · - Department · - Acct Client Mgmt · - Job Number · - 42583 · - Job Type · - Regular · - Posting Locations · - United States - New York, New York · - Work Arrange ...

  • Ogilvy

    Account Director

    2 weeks ago

    Ogilvy New York, United States

    Ogilvy · - New York, New York · - Job Posted Date: 05/14/2024 · **About Ogilvy**: · Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and w ...

  • Digital Voices

    Account Director

    3 weeks ago

    Digital Voices New York, United States

    **About Us**: · Digital Voices is a global award-winning Influencer Marketing agency, launched in 2017. Since then, we have rapidly scaled, launching offices in the US and UK with about 80 people on the team. We have run campaigns in 36 countries, with incredible clients includin ...

  • NBCUniversal

    Account Director

    1 week ago

    NBCUniversal New York, United States

    **Company Description** · NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading televi ...

  • Comcast Corporation

    Account Director

    3 weeks ago

    Comcast Corporation New York, United States

    FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and s ...

  • IPG Health

    Account Director

    1 week ago

    IPG Health New York, United States

    **Basic Information**: · - Location · - NY NY 100 W 33rd · - Posted Date · - 23-May-2024 · - Agency · - ProHealth · - Department · - Account Management · - Job Number · - 43371 · - Job Type · - Regular · - Posting Locations · - United States - New York, New York · - Work Arrangem ...

  • Heartbeat

    Account Director

    4 days ago

    Heartbeat New York, United States

    **Company Description** · We're Heartbeat, the marketing agency for Healthcare Challenger Brands and the brave clients behind them. And hopefully you're our next Account Director helping us to deliver game-changing campaigns for consumers & HCPs. · Read on to learn more about wha ...

  • Heartbeat

    Account Director

    5 days ago

    Heartbeat New York, United States

    **Company Description** · We're Heartbeat, the marketing agency for Healthcare Challenger Brands and the brave clients behind · them. And hopefully you're our next Account Director helping us to deliver game-changing campaigns for · consumers & HCPs. · Read on to learn more about ...

  • Press Ganey

    Account Director

    1 week ago

    Press Ganey New York, United States

    **Company Description** · Looking to level up your career by working with an ambitious global team? Want to play a key role in the success of a growing healthcare and technology company? Interested in engaging in online conversations about patience experience, consumer and employ ...

  • NBCUniversal

    Account Director

    1 week ago

    NBCUniversal New York, United States

    **Company Description** · NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading televi ...

  • Adobe

    Global Account Director

    2 weeks ago

    Adobe New York, United States

    Our Company · Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful ...

  • 160over90

    Account Director, Partnerships

    2 weeks ago

    160over90 New York, United States

    Who We Are: · 160over90 is a full-service cultural marketing agency. An integrated part of the Endeavor network, which includes entertainment agency WME and sports, fashion and events leader IMG, 160over90's cultural insight, access and influence helps brands stay connected to wh ...

  • Current Global

    Account Director, Sports

    3 weeks ago

    Current Global New York, United States

    Current Global is an award-winning global communications agency that puts humanity at the heart of everything we do, from our internal culture to the way we help clients understand that people want to connect with companies and brands as real and human as they are. · A member of ...

  • Adobe

    Enterprise Account Director

    2 weeks ago

    Adobe New York, United States

    Our Company · Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful ...

  • UnitedHealthcare

    Director, Account Management

    1 week ago

    UnitedHealthcare New York, United States

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more resp ...

  • Hospital for Special Surgery

    Director, Accounts Receivable Management

    1 week ago

    Hospital for Special Surgery New York, United States

    Overview: · **How you move is why we're here. **** · **Now more than ever.** · Get back to what you need and love to do. · The possibilities are endless... · the abundant opportunities for growth and success. · If this describes you then let's talk · HSS is consistently among the ...

  • Tiger Analytics

    Director/account Manager

    3 weeks ago

    Tiger Analytics Jersey City, United States

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 500 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value ...

  • Current Global

    Account Director, Influencer Strategy

    2 weeks ago

    Current Global New York, United States

    Current Global is an award-winning global communications agency that puts humanity at the heart of everything we do, from our internal culture to the way we help clients understand that people want to connect with companies and brands as real and human as they are. · A member of ...