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    SEASONAL- Cocktail Server - Atlantic City, United States - Ocean Casino Resort

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    Temp
    Description
    About the Role

    The Cocktail Server reports to the Shift Manager Food & Beverage and is responsible for providing prompt, friendly and efficient cocktail service, to our guests in the casino and/or lounge areas.

    Position Responsibilities
    • Serves alcoholic & non-alcoholic beverages according to service standards
    • Pick up empty glasses and return them to properly assigned area and assist with preparation of drink orders as required
    • Maintain a clean, well-stocked and organized service station/area always
    • Performing role in an efficient and effective manner
    • Anticipating guest needs, answering questions, and resolving concerns
    • Understanding each guest is an individual and modifying your approach to meet their desires
    Essential Functions
    • Endure various physical movements throughout the shift; including bending, lifting, and standing for extended periods of time
    • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
    • Must be able to wear and appear to be comfortable in the entire uniform including footwear
    • Must be able to carry up to 25lbs throughout extended periods of time
    Requirements
    • Experience as a cocktail server or willingness an aptitude to learn the role
    • Strong guest service skills; including ability to converse with guests
    • Positive, personable, and outwardly friendly
    • Strong posture, facial expressions, and eye contact
    • High energy and ability to perform role in a in a busy, high volume work environment
    • Scheduling flexibility; to include nights and weekends
    • Ability to effectively communicate in English
    Benefits
    • Training & Development
    • Free Meal while on shift

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