Cocktail Server - Atlantic City, United States - Hard Rock Hotel and Casino Atlantic City

Hard Rock Hotel and Casino Atlantic City

Verified Company

Atlantic City, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:
Servers are responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.

Responsibilities:

Provides timely cocktail service in a friendly and courteous manner
Initiates and engages in conversation with all guests in a professional and friendly manner
Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises
Communicates with management to rectify any and all customer needs, comments or incidents
Adheres to all established policies, procedures and guidelines

Qualifications:

Previous cocktail serving experience preferred
Must have knowledge of spirits, wines, champagne and mixed cocktails
Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation
Must possess excellent customer service and communication skills
Requires the ability to work within a team environment
Must be able to stand or walk a minimum eighthour shift & to work inside assigned bar area in the venue.
Must be able observant and quick to respond to various situations while multitasking.
The Casino environment is hectic, fastpaced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities