- Independently facilitates project subgroups and work teams including meeting management, discussion facilitation, conflict resolution, change management, and one-on-one meetings with clinical and administrative managers and leaders.
- Utilizes fundamental performance improvement concepts and methodologies such as process/value stream mapping, brainstorming, group decision-making techniques, root cause analysis, design and testing of interventions, design of measurement strategies, and implementation planning.
- Conducts patient/process "walk-throughs", face-to-face patient and provider interviews, and focus groups.
- Provides data support to project teams: identifies useful sources of data; plans data collection; analyzes, interprets, and presents healthcare data.
- Rapidly identifies, problem-solves, and communicates to the Performance Improvement Manager and Director of SE and PI any issues or barriers that are interfering with project deadlines or project scope.
- Interacts and works with the Sr. Leadership team, Department Heads and other members of the Brigham and Women's Faulkner Hospital staff.
- Performs literature searches, chart abstractions and collects best practices in coordination with PI projects.
- Performs all other duties as assigned
- 1-3 years of process improvement experience strongly preferred, ideally in a healthcare setting
- Bachelor's degree required; preferably in business administration, industrial engineering, nursing, or healthcare.
- Masters degree or comparable experience strongly preferred; business administration, industrial engineering, nursing, or healthcare
- Preferred certifications: Project Management (PMP) certification, Six Sigma Green Belt
- Excellent interpersonal skills and ability to interact with patients, healthcare providers, administrators and executive leadership.
- Proven ability to manage process improvement/change management projects independently.
- Grasp of key continuous quality improvement, process improvement and change management concepts, methodologies and tools.
- Ability to think critically, conduct analysis of milestones and barriers, and proactively manage duration of a project.
- Ability to complete work under pressure and to meet strict deadlines.
- Competency in Microsoft Word, PowerPoint, Excel; competency in Microsoft Access or other database applications preferred. SQL, Microsoft SQL Server Management Studio, Snowflake or Tableau
- Advanced analytical skills, with the ability to perform complex analysis and make recommendations based on statistical inferences. Experience with a wide variety of analytical or statistical methods.
- Must be able to maintain a high degree of maturity, professionalism and confidentiality.
-
SENIOR CONSULTANT, Continuous Improvement
2 days ago
InsideHigherEd Boston, United StatesSENIOR CONSULTANT, Continuous Improvement & Data Analytics Tracking Code Job DescriptionThe Senior Consultant within Continuous Improvement & Data Analytics (CIDA) is a member of the Continuous Improvement (CI) internal consulting team that supports Boston University leadership a ...
-
Behavior Technician
1 day ago
Sevita Framingham, United States**Explore Numerous Nearby Locations for Your Convenience** · **DISCOVER CAREERS, WELL LIVED. **Our mission at Sevita is to create a world where every person has the right to live well. As a Caregiver, you'll provide assistance and strategies to the individuals we serve to help th ...
-
Boston University Boston, United States Full timeThe Senior Consultant within Continuous Improvement & Data Analytics (CIDA) is a member of the Continuous Improvement (CI) internal consulting team that supports Boston University leadership and other key stakeholders across the University to implement strategies, frameworks, sys ...
-
Eye Care Advisor
2 days ago
For Eyes Optical Natick, United StatesAt For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our hig ...
-
SilverLinx Westwood, United StatesWith over 1,600 clients, EPG is one of the leading international providers of a comprehensive Supply Chain Execution Suite (EPG ONE) and offers WMS, WCS, WFM, TMS, and Voice solutions to optimize logistics processes. In addition, EPG offers logistics consulting, cloud services, m ...
-
Administrative Assistant, Sales Leadership
3 days ago
Boston Scientific Corporation Marlborough, United States**Work mode**:Hybrid**Onsite Location(s)**:Marlborough, MA, US, 01752**Additional Location(s)**: US-MA-Marlborough**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** · - At Boston Scientific, we'll give you the opportunity to harness all ...
-
Sales Training Manager, Endo
12 hours ago
Boston Scientific Corporation Marlborough, United States**Work mode**:Remote in Country**Onsite Location(s)**:Marlborough, MA, US, 01752**Additional Location(s)**: US-MA-Marlborough**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** · - At Boston Scientific, we'll give you the opportunity to ...
-
Sales Development Representative
2 days ago
BCC Research Wellesley, United StatesAs the first line of communication with a prospect, the ideal SDR has a strong understanding of the sales process and excels at researching customers, reinstating previous relationships, and onboarding and training new and existing customers to improve customer satisfaction and h ...
-
Client Support Liaison
12 hours ago
Sun Life Wellesley Hills, United StatesYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...
-
Learning & Development Consultant
4 days ago
Sun Life Wellesley Hills, United StatesYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...
-
Accounting Technology Assistant
4 days ago
Siegel Solutions Inc Needham Heights, United StatesSiegel Solutions is a certified business advisor and consulting firm that specializes in QuickBooks consulting and bookkeeping. We provide migration, installation, integration, and implementation of accounting, POS, and ERP SaaS. Our small business growth solutions help facilitat ...
-
Strategy Process Improvement Manager
12 hours ago
Boston Children's Hospital Westwood, United States75298BR · - Shared Service Center · **Job Posting Description** · - The **Shared Service Center's Process Improvement and Innovation Team** is responsible tracking the evaluation, planning, oversight, implementation, and documentation of process and system improvement projects to ...
-
Fair Lending First Line Risk Manager
1 day ago
Citizens Westwood, United States**Description** · With a focus on fair lending compliance, as a First Line Risk Manager you will represent the First Line of Defense and identify and mitigate potential fair lending and/or UDAAP risks through the identification, management, and mitigation of the risk and control ...
-
Associate Analyst, HRis
3 days ago
EVERSOURCE Westwood, United States**Essential Functions**: · - Responsible for supporting and maintaining HR systems, which includes updating, validating, auditing, and correcting employee records or other related HR data. · - Provide timely and effective troubleshooting assistance to resolve system errors and us ...
-
Enterprise Program Manager
2 days ago
Dynatrace Waltham, United States**Company Description** · Dynatrace Enterprise Program Managers are responsible for ensuring the success of large Dynatrace customers (Fortune 100). Their primary role is to accelerate the deployment of Dynatrace software, while helping to maintain an organized and smooth service ...
-
Associate Viacord Family Consultant
1 day ago
Revvity Waltham, United StatesImagine a world where you could detect health issues sooner to treat them more effectively. Where food and water are always safe, even in remote corners of the earth. And where scientific and medical research are enhanced to solve the greatest challenges of our times. At Revvity, ...
-
Surgical Counselor/surgery Scheduler
2 days ago
Eye Care Specialists / Boston Laser Eye Norwood, United StatesResponsible for providing administrative and scheduling support for all the surgical procedures. The Surgical Counselor is a highly motivated and energetic individual who has the ability to effectively identify patients' clinical needs and personal preferences and help them to se ...
-
Tax Analyst
2 days ago
Global Partners Waltham, United StatesThe **Tax Analyst** will be a critical part of the Tax Accounting Team, reporting to the Income Tax Manager and working closely with the Sales and Use tax team as well as other members of the accounting and tax departments and external consultants. In this role, you will contribu ...
-
Residential Counselor
11 hours ago
Community Resources for Justice Norwood, United StatesCommunity Resources for Justice (CRJ) is a unique, 145-year-old nonprofit organization that provides direct care as well as research and consulting services within the areas of the Mental Health, Criminal Justice, and Public Policy fields. Our four divisions, Social Justice Servi ...
-
FTI Consulting, Inc. Boston, United States**Who We Are** · FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greates ...
Performance Improvement Consultant - Jamaica Plain, United States - Brigham & Women's Faulkner Hospital(BWFH)
&v=024){kind=logo}
Description
Works under the direction of the Performance Improvement Manager and Senior Director, Performance Improvement, APSI to support the performance improvement agenda of Brigham and Women's Faulkner Hospital through facilitation of key strategic projects and work teams. Independently manages process improvement projects. Independently manages process improvement projects. Provides ongoing support to teams through collection, analysis, interpretation and presentation of data, development of testing and implementation of changes, and evaluation of impact. Assists in planning and facilitating process improvement training for teams. Employs a variety of improvement methodologies including Toyota Production System/Lean, Institute for Healthcare Improvement Rapid Cycle Testing, Innovation/Deep Dive design sessions and change management frameworks.
Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum.Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties.Brigham and Women's Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive.
At Brigham and Women's Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you're looking for more than a career, join Brigham and Women's Faulkner Hospital.Our patients call it better care.Our employees call it home.
Qualifications
Brigham and Women's Faulkner Hospitalis an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
