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    Field Services Technician - Omaha, United States - Agile Resources, Inc.

    Agile Resources, Inc.
    Agile Resources, Inc. Omaha, United States

    4 weeks ago

    Default job background
    Human Resources
    Description

    Are you a skilled technician with a passion for solving complex hardware issues? We're seeking a dedicated individual to join our team as a Break-Fix Technician, focusing on storage, servers, and networks and working with leading brands such as Dell, IBM, Netapp, EMC, HP Proliant, Hitachi, and Cisco networking. As a Field Services Technician, you will play a crucial role in maintaining and troubleshooting these systems across multiple data centers, doing predominantly break-fix work

    What You'll Do:

    • Perform break-fix activities for enterprise hardware and systems.
    • Focus on servers and storage, including configuration and troubleshooting.
    • Work across multiple data centers, ensuring seamless operation of hardware.
    • Interact directly with customers, providing excellent service and support.
    • Participate in standby rotation (likely every other week), with remote work when not handling tickets/requests.

    What We're Looking For:

    • Experience with Dell and IBM servers, Netapp and EMC storage, HP Proliant, Hitachi, and Cisco networking.
    • Knowledge of Quanta systems is a huge plus.
    • Strong hardware troubleshooting skills, with the ability to take apart and reassemble components.
    • Excellent communication and customer interaction skills.
    • Ability to work independently and in a team environment.
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