- Provide desktop and mobile device support firm wide as the initial point of contact
- Support Trading Platforms (ex; Reuters, Bloomberg terminals)
- Support high level support issues for the VDI environment.
- Provide 3rd level investigation and resolution of desktop incidents, problems and support.
- Take ownership of issues and the delivery of a resolution.
- Utilize ticketing system for technical assistance requests, steps taken to resolve them
- Create online documentation regarding application issues and troubleshooting
- Stay abreast with industry changes, research new methods for enhancing processes, performance, reliability, optimization and overall user experience.
- Provide support, expert advice and guidance within desktop field of expertise including Operating Systems, applications, hardware, best practices, etc.
- Operational support for day to day activities that comprise of client health checks, troubleshooting, reporting, , etc.
- 8+ years of experience in Desktop Engineer support role in a financial organization
- Prior experience supporting a trading environment
- Extensive knowledge of Microsoft Office applications, with a focus on Microsoft Excel and Outlook, O365
- Prior experience providing White Glove support
- Support Trading Platforms (i.e. Bloomberg terminals)
- Experience with Co-Management and workloads
- Experience in high level support issues in a VDI environment
- Demonstrated ability to perform under pressure in a fast paced environment.
- Willingness to work a flexible schedule according to business requirements.
- Ability to organize and prioritize workflow to meet established timeframes.
- Ability to work independently or within a team environment.
-
Support Engineer
4 weeks ago
Pyramid Consulting, Inc Stamford, United States ContractImmediate need for a talented Post-Production Engineer. This is a 12+ Months contract opportunity with long-term potential and is located in Stamford, CT (Onsite). Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pay Range: $30 - $ ...
-
Support Engineer
3 weeks ago
NatWest Markets Stamford, United StatesThis job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements of the role. Other duties not listed here may be assigned as necessary to ensure the pr Support Engineer, Support, Te ...
-
Support Engineer
2 weeks ago
NatWest Markets Stamford, United StatesSupport Engineer · Closing date for applications: 14/06/2024 · Stamford,United States · Permanent · Full Time · #R · Share: ) · Our people work differently depending on their jobs and needs. From hybrid working to flexible hours , we have plenty of options that help our pe ...
-
CBS Sports Digital Support Engineer
5 days ago
Paramount Global Stamford, United States Temporary / Per Diem / Freelance (Non-Staff)Stamford has become the hub for technology inside the CBS Sports Digital group. With launch of the soccer network, implementation of a SMPTE 2110 router and control room and the added growth in production we are looking to add to the engineering team working in sports and technol ...
-
Support Engineer
2 weeks ago
Artech Stamford, United States· We are looking for a motivated engineer comfortable functioning within a fast-paced environment to support systems for Remote Live Sports production onsite or at-home base. This position is responsible for building, designing, configuring, and maintaining systems both in prepa ...
-
Support Engineer
2 weeks ago
Artech Stamford, United StatesWe are looking for a motivated engineer comfortable functioning within a fast-paced environment to support systems for Remote Live Sports production onsite or at-home base. This position is responsible for building, designing, configuring, and maintaining systems both in preparat ...
-
Support Engineer
2 weeks ago
Pyramid Consulting Stamford, United StatesImmediate need for a talented · Post-Production Engineer . This is a · 12+ Months · contract opportunity with long-term potential and is located in · Stamford, CT (Onsite). · Please review the job description below and contact me ASAP if you are interested. · Job ID: · Pay ...
-
Support Engineer
1 week ago
NatWest Group Stamford, United StatesThis job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements of the role. Other duties not listed here may be assigned as necessary to ensure the proper operations of the departm ...
-
IT Support Engineer
1 week ago
FusionTech Dobbs Ferry, United StatesOverview · Efficiently functioning IT systems ensure that operations at Amazon run at top speed at all times. Our IT Support Engineers work behind the scenes to solve problems and improve our systems, ensuring optimal operation of our business. Your focus is on ensuring that our ...
-
IT Support Engineer
1 week ago
Crimson Enterprises North Valley Stream, United StatesOverview · Efficiently functioning IT systems ensure that operations at Amazon run at top speed at all times. Our IT Support Engineers work behind the scenes to solve problems and improve our systems, ensuring optimal operation of our business. Your focus is on ensuring that our ...
-
Desktop Support Engineer
6 days ago
KPG99 INC Greenwich, United StatesRole : Desktop Support · Location : Onsite in Greenwich, CT · Duration : 3-6+ months with possible extension · USC & GC Only · Job Description: · White Glove Service · MobileIron · Intune · Zoom · Slack · Onboarding/off-boarding · Financial services industry required (hedge fund, ...
-
IT Support Engineer
1 week ago
NovaWorks Solutions Lake Bridgeport, United StatesAbout the Company · We are an internationally operating management consulting firm specializing in strategy, holistic transformation, and digitalization. For over 40 years, our consulting company has been a cross-industry partner for medium-sized and large companies. Ingenics Con ...
-
Support Engineer
2 weeks ago
NatWest Markets Stamford, United States Full timeThis job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements of the role. Other duties not listed here may be assigned as necessary to ensure the proper operations of the departm ...
-
Desktop Support Engineer
4 weeks ago
Insight Global Stamford, United StatesMust-haves · 5-7+ years' experience in desktop support · Experience supporting PC computers/laptops, completing tickets related to android and iPhone issues · Experience troubleshooting Microsoft products (MS O365, MS teams, Outlook, Excel, Word) · Experience with working with ...
-
Desktop Support Engineer
3 weeks ago
Diverse Lynx Stamford, United StatesRole: Deskside Support Engineer · Location: Stamford, CT Onsite · Duration: Fulltime · Skills:Image deployment Support · Windows 10, Active directory · Group Policy · Backup and restoration · Networking and PC support · Printer and iPhone support · Knowledge of McAfee Antivirus ...
-
Systems Support Engineer
3 weeks ago
Blake Smith Staffing, LLC Stamford, United StatesPosition Summary:Full-time employment position with trading company in Stamford, CT. Seeking a self-motivated and seasoned Systems Support Engineer prepared to add value to our IT Infrastructure department.In this position, you will be part of an international technical team that ...
-
Applications and Support Engineer
5 days ago
Zeeco Stamford, United StatesThe Process Burner Applications & Support Engineer will focus on technical support and sales within the EMEA region, through applications solutions, proposals creation, technical support (both office and customer facing) and through supporting process burner sales. The applicant ...
-
Technical Support Engineer
3 weeks ago
Sysdyne Technologies Stamford, United StatesSysdyne Technologies is seeking a Technical Support Engineer to join the Customer Support team. We are growing rapidly via our best-in-breed cloud-native products and our second-to-none customer service. · QUALIFICATIONS · 2-5 years of experience in technical support activities ...
-
Desktop Support Engineer
3 days ago
KPG99 INC Greenwich, United StatesRole : Desktop Support · Location : Onsite in Greenwich, CT · Duration : 3-6+ months with possible extension · USC & GC Only · Job Description: · White Glove Service · MobileIron · Intune · Zoom · Slack · Onboarding/off-boarding · Financial services industry required ( ...
-
Desktop Support Engineer
4 weeks ago
Gotham Technology Group Greenwich, United StatesResponsibilities: · Provide desktop and mobile device support firm wide as the initial point of contact · This role requires you to be on call including nights and weekends · Install and configure computer systems and applications within the firm, including onboarding new hires · ...
Senior Desktop Support Engineer - Stamford, United States - Gotham Technology Group
Description
Seeking a Sr Desktop Engineer (Lead) for a Hedge Fund client who will be responsible for 3rd level Desktop issues and Project Engineering initiatives.
5 days a week onsite.
115k -125k plus 30% bonus
You will work closely along side various internal groups to implement applications, technologies, workflows, processes, and procedures to maintain a secure, stable, efficient, and controlled desktop environment.
Will provide support and guidance as a desktop and mobile subject matter expert including operating systems, applications, hardware, and best practices
People who thrive in this role have substantial experience supporting a fast paced, trading environment with a calm demeanor and sense of urgency.
Successful candidates will have background implementing Group Policy Objects and Active Directory changes in addition to maintaining and monitoring the VMware and virtual desktop environment.
Responsibilities:
Qualifications:
If you enjoy working in a collaborative environment and staying abreast of technologies, this is the opportunity for you
**No third parties
We are an Equal Opportunity Employer.