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patient services rep - Moorestown, United States - Cooper University Health Care
Description
PATIENT SERVICES REP
Moorestown, NJ
Job ID 16825 Job Type Full Time
Shift Day
Specialty Clerical/Administrative
Apply
Transcript
If I were speaking to someone looking to join the ambulatory surgery center in Morristown, I would tell them they were joining a surgery center with state of the art equipment to support a diverse case mix of ambulatory O R I R and endoscopic procedures. They would be joining an already existing diverse family of employees that are eager to serve heal and educate what would make the environment even more special is they would be incorporated into a team of forward thinkers that foster a culture of growth, innovation, flexibility and adaptability.
% buffered 00:00 00:00 Video length: 39 seconds0:39 We asked SEAN, AVP SURGICAL SERVICES : Q If you were speaking with someone considering taking a job at Cooper's Moorestown Ambulatory Center, what would you tell them is special about working at this new site at Cooper? Employee Q&AAbout us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short DescriptionThis position has a strong emphasis on customer service to our patients.
Must ensure quality patient scheduling, positive telephone etiquette and customer
satisfaction in support of the mission of Cooper University Hospital.
Serve as the front line contact person for all incoming patients.
Greet, register, schedule, collect point of service copays and provide general information to
patients and their families using AIDET.
Must have the ability to be organized, take independent action and project Cooper's values
to both customer and co-workers.
Serves as patient's non-clinical navigator during discharge coordination.
Minimum one year of recent registration or billing experience working in a medical facility preferred.
Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
Epic experience preferred.
Excellent organizational, written/verbal communication and teamwork skills.
Demonstrated performance of excellent customer service skills.
Education RequirementsHigh School Diploma or equivalent required
Special RequirementsCustomer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
Must possess excellent communication skills both verbal and written.
Must be skilled in the use of computers
Apply