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    Hotel Guest Service Representative - Olympia, United States - Bmihospitality

    Bmihospitality
    Bmihospitality Olympia, United States

    1 week ago

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    Description

    The Hilton Garden Inn in Olympia is currently looking for a friendly, reliable Guest Services Representative. We offer **COMPETITIVE WAGES + BONUS OPTIONS + BENEFITS.** If you feel you would be a great fit for our team, please apply.

    The ideal candidate will demonstrate initiative and be someone who has a reputation for delivering great service. In return, the Hilton Garden Inn will give you a competitive salary and an excellent benefits package, as well as opportunities to learn new skills and grow your career. You'll not only work with one of the world's iconic hotel brands but also with a great team.

    **B enefits:**

    **Medical, dental, and vision offered after a qualification period**

    **Vacation time accrued based on hours worked**

    **Competitive performance bonuses**

    **Washington State Paid Sick Leave**

    **Free parking**

    **Job Description:**

    Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction

    Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities

    Controls and records financial transactions a front desk

    Maintains good customer relations by staying informed of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses, in person and on telephone

    Maintains a friendly, cheerful, and courteous demeanor always

    Performs other duties as assigned, requested, or deemed necessary by management

    Contributes and maintains established information and communication sources such as department and front desk log books in order to enhance department communications and operations

    Aids other associates and departments to contribute to the best overall performance of the department and the hotel

    Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management

    **Preferred Skills:**

    Strong Computer skills, including Microsoft Office

    Able to learn new web applications

    Strong work ethic

    Able to stand for extended periods of time

    Able to lift up-to 20 lbs.

    Must have open availability and be able to work weekends, evenings, and holidays

    Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

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