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Principal Analyst IT Business Analysis - New York, United States - GLOBALFOUNDRIES
Description
Principal Analyst IT Business AnalysisPlease read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
About GlobalFoundries:
GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology companies.
With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets.
For more information, visitSummary of Role:
Monitor the performance of systems, processes hardware, network, and software to take corrective actions and make improvements using the System Center Operational Manager.
Essential Responsibilities:
Monitor the performance of systems, processes hardware, network, and software to take corrective actions and make improvements using the System Center Operational Manager.
Coordinate the design, development, and maintenance of one or more of the processes and related procedures within the ITSM lifecycle.
Leverage Advantest and Teradyne automation tools to create robust automated process integration through. ServiceNow and other system applications.Perform gap analysis using Six Sigma Lean concepts and document AS-IS process documentation, perform value streamline mapping, and eliminate the waste.
Customize ServiceNow applications, facilitate the rollout of new applications and modules, and configure Application UI and Configure Workflow. Assist with the development of test scripts and coordinate test efforts for post-sprint testing, UAT, and regression testing.Translate customer metric and KPI requirements into ServiceNow reports and dashboards utilizing a combination of out of box reporting and ServiceNow Performance Analytics tools.
Consolidate monitoring tools and standardize the event management process across GFIT:integrate monitoring tools with ServiceNow to auto-trigger critical alerts, timely response to alerts, and provide 24/7 support to ensure minimal downtime of IT infrastructure and critical business applications of GlobalFoundries IT.
Installation of the operating system and core applications. Inject drivers to the SOE Images.Other Responsibilities:
Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements, and programs.
Required Qualifications:
Education - Three or four year bachelor's degree or foreign equivalent in Computer Applications, Computer Science, or related field.
Requires minimum 5 years of experience in the job offered or as IT Analyst/Consultant, Network Administrator, or a related occupation.
5 years of experience must include all of the following:(1) ITIL; (2) Six Sigma; (3) RCA Methodologies; (4) ServiceNow; (5) Anaplan; (6) Llamasoft; (7) PowerShell ISE; (8) Teradyne; (9) Microsoft BI, Microsoft PowerAutomate, Microsoft Project, or Microsoft Visio; (10) System Center Configuration Manager (SCCM) current branch; (11) and System Center Operations Manager (SCOM) OP5 Monitoring.
Salary range :
$108,986 - $127,100
For Awareness Only - the below is our Equal Opportunity Statement that Workday will automatically populate in every external job description.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information.
An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.
GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential.
All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law.
Salary range :
$108,986 - $127,100
The exact Salary will be determined based on qualifications, experience and location.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information.
An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.
GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential.
All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law
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