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    parts associate- lancaster, ca - Pasadena, United States - BYD COACH & BUS LLC

    BYD COACH & BUS LLC
    BYD COACH & BUS LLC Pasadena, United States

    Found in: Lensa US 4 C2 - 4 days ago

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    Description
    Job Description

    Job Description


    Overview:


    Parts Associates will be responsible for all parts ordering and tracking, collecting and processing Parts Requests, as well as collection daily Service Reports for warranty purposes.


    Job Function:


    Under general supervision of the Parts Manager or Supervisor, the Parts Associate will process all Parts Request Forms submitted by Customer Service Staff and customers.

    Provide support in inventory management and stock replenishment
    Collaborate with the warranty and warehouse teams.
    Track all parts ordered for their assigned customer and customers and/or technicians updated.
    Assist Customer with parts availability and pricing.
    Maintain and track all orders on an organized manner, maintain proper documentation
    Provide daily status reporting to Customer Parts

    Manager/Supervisor.


    Requirements:
    Experience in Customer Service and/or Automotive Parts
    Ideal candidates will have a minimum of two years' experience.
    Excellent communication and interpersonal skills
    Communicate effectively in person or by telephone.
    Experienced with basic computer programs MS Office (Word, Excel, Power Point)
    Willing to constantly improve and learn new processes
    Must enjoy and thrive on a fast pace environment
    Presents information to small and large groups
    Ability to work directly with Customer's

    License:
    Must possess reliable transportation.

    Note:
    This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.

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