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Pasadena

    parts associate- lancaster, ca - Pasadena, United States - BYD COACH & BUS LLC

    BYD COACH & BUS LLC
    BYD COACH & BUS LLC Pasadena, United States

    2 days ago

    Default job background
    Description

    Job Description

    Job Description

    Overview:

    Parts Associates will be responsible for all parts ordering and tracking, collecting and processing Parts Requests, as well as collection daily Service Reports for warranty purposes.

    Job Function:

    • Under general supervision of the Parts Manager or Supervisor, the Parts Associate will process all Parts Request Forms submitted by Customer Service Staff and customers.
    • Provide support in inventory management and stock replenishment
    • Collaborate with the warranty and warehouse teams.
    • Track all parts ordered for their assigned customer and customers and/or technicians updated.
    • Assist Customer with parts availability and pricing.
    • Maintain and track all orders on an organized manner, maintain proper documentation
    • Provide daily status reporting to Customer Parts Manager/Supervisor.

    Requirements:

    • Experience in Customer Service and/or Automotive Parts
    • Ideal candidates will have a minimum of two years' experience.
    • Excellent communication and interpersonal skills
      Communicate effectively in person or by telephone.
    • Experienced with basic computer programs MS Office (Word, Excel, Power Point)
    • Willing to constantly improve and learn new processes
    • Must enjoy and thrive on a fast pace environment
    • Presents information to small and large groups
    • Ability to work directly with Customer's
    • License: Must possess reliable transportation.

    Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.

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