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    Production Support Engineer - Atlanta, GA, United States - Innova Solutions

    Innova Solutions background
    Description
    Innova Solutions is immediately hiring for a Data Support Engineer
    Position type: 6 month Contract to hire

    Permanent


    Location:

    REMOTE
    Data Support Engineer (Production Support)

    We are looking for an ambitious Data Support Engineer who is customer centric and possesses a proactive approach to getting things done.

    As part of our Clinical Application Support team, the Data Support Engineer will act as the primary contact for complex data and API support issues.

    Troubleshoot and triage all complex data and API issues with internal and external applications.
    Collaborate with engineering to resolve support cases in a timely manner
    Develop monitoring processes to catch and resolve issues as they occur and reduce the number of incoming support cases
    Proactively detect data inconsistencies and troubleshoot data failures
    Train CAS team on data and API issues and how to resolve support cases
    Bachelor's degree in computer science, mathematics, or healthcare related discipline
    ~4+ years of experience with process documentation, data preservation, integrity, and traceability, Redshift, SQL (RDS, PostgreSQL, MySQL), ODBC, UNIX/Linux, Rails scripts, other shells and/or languages (Bash, sed, awk)
    ~ Experience in AWS Cloud environment
    ~ Good understanding of data hygiene and data transformation processes
    ~ Detail oriented and highly organized with ability to prioritize and manage multiple projects
    ~ Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

    Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

    Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion.

    Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

    One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
    One of the Largest Certified MBE Companies in the NMSDC Network (2022)


    Website :

    Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

    If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or
    . Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.

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