- Provide ongoing support and maintenance for existing NOVATime SaaS app.
- Diagnose and resolve technical issues related to NOVATime application and interfaces.
- Perform routine monitoring and troubleshooting of processes to identify and address potential issues proactively.
- Document support processes, issues, and resolutions for knowledge sharing and continuous improvement.
- Stay abreast of industry best practices, trends, and advancements in NOVATime SaaS product.
- Support Experience
- Strong analytical and problem-solving skills with a keen attention to detail.
- Effective communication skills and the ability to collaborate with diverse teams.
- Experience in troubleshooting and resolving issues in a production environment
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Support Engineer - Atlanta, United States - Tata Consultancy Services
![Tata Consultancy Services background](https://contents.bebee.com/companies/us/tata-consultancy-services/background-STacJ.png)
Description
Responsibilities:
Qualifications: