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Customer Support Representative
3 weeks ago
Precision Aviation Group Mesa, United StatesPrime Turbines, in Mesa, Arizona is a division of Precision Aviation Group (PAG) who is a leading provider of products and value-added services to the aerospace and defense industries worldwide. With 20 Repair Stations, an over 850,000-square-feet of sales and service facilities ...
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Csr (Customer Support Representative)
1 week ago
Stotz Equipment Casa Grande, United States**What You'll Do** · - Represent and sell products and/or services to existing and new customers in the market area · - Seek to engage with customers, build rapport understand their needs, and offer solutions · - Provide robust customer service with a positive attitude to ensure ...
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Customer Maintenance Support Representative
3 weeks ago
Embraer Mesa, United StatesPOSITION SUMMARY · Acts as the main point of contact for aircraft maintenance for our clients or operators, to handle all operational / technical / administrative problems regarding aircraft during maintenance. · JOB RESPONSIBILITIES Responsible, under the direction of the Gene ...
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Customer Maintenance Support Representative
3 weeks ago
Embraer Mesa, United StatesThis will be a 2nd Shift Weeknight position with a 4/10 schedule. Shift differential will be applicable for this position. · POSITION SUMMARY · Acts as the main point of contact for aircraft maintenance for our clients or operators, to handle all operational / technical / admini ...
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Technology Support Representative I
4 weeks ago
Central Arizona College Coolidge, United States Part time· Do you have the skills to fill this role Read the complete details below, and make your application today. · Job Summary · Works in conjunction with all areas of Information Technology to include multimedia support services, distance learning, PC support, networking and phone ...
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Technology Support Representative I
4 weeks ago
Central Arizona College Coolidge, United States Part timeJob Summary · Works in conjunction with all areas of Information Technology to include multimedia support services, distance learning, PC support, networking and phone support to provide first level problem tracking, identification and support for end users via telephone, e-mail ...
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Dc Administrative Assistant
1 week ago
Tractor Supply Company Casa Grande, United States**Overall Job Summary**: · This position is responsible for performing a variety of administrative and clerical support of department functions and work processes. This position provides direct support that requires the ability to maintain strict confidentiality in handling sensi ...
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Environmental Health and Safety Specialist
1 week ago
Validation Associates Casa Grande, United States**Description**: · An EHS professional who, working with little or no supervision, applies established EHS principles, practices, regulations and internal standards, interacts with customers and is solutions-minded in planning, directing and completing EHS assignments. · **MAIN R ...
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Lead Teller/customer Service Manager
3 weeks ago
WESTERN STATE BANK Casa Grande, United StatesAt Western State Bank, "what" you know is important, but not as important as how you relate to teammates and customers. Our environment is based on the principles of respect, curiosity, creativity, individual empowerment, and the ability to listen effectively and communicate open ...
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Furniture Sales Associate
1 week ago
Ashley Furniture Industries Casa Grande, United States$18(training pay) + Sales Incentives · **The Retail Sales Associate is responsible** **for** building the customer relationships that are the foundation of Ashley HomeStore's retail sales success. The incumbent provides world-class service to customers by using the Ashley Sales A ...
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Program Manager
1 week ago
MIKID Mentally Ill Kids In Distress Casa Grande, United States: · Join the MIKID team and make a real impact for children and families Be part of something meaningful—help us rebuild communities, one family at a time and advocate for those who need it. MIKID is Arizona's largest family support nonprofit, and we're on the lookout for dynamic ...
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Business Applications Analyst
3 weeks ago
City of Casa Grande Casa Grande, United States**Description**: · **GENERAL PURPOSE**:Under general supervision, provides project management and technical hardware and software support to end users. Improves and enhances information systems that link to multiple databases involving complex equations and work plans to meet dep ...
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Interventionist 24/25sy
1 week ago
Casa Grande Union High School District 82 Casa Grande, United States**P**O**S**I**T**IO**N**:Interventionist** · **LO**C**A**T**IO**N**:Site **Designated** - As Assigned** · **REPORTS TO**: Site Principal or Designee** · **JOB GOAL**: · To assist the Principal in reducing the dropout rate of students through the use of intervention strategies as ...
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Superintendent
2 weeks ago
PCL Construction Casa Grande, United States**The future you want is within reach.** · At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's ...
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Maintenance Technician
2 weeks ago
Daisy Brand Casa Grande, United StatesWe are looking for motivated individuals who are detail-oriented and exhibit a strong desire to learn and grow. While managing a 24/7 production operation, the Daisy Brand Maintenance Team strives to provide a work-life balance with an average of 45 hours/week. Come work with sta ...
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Corporate Aml/bsa Investigator
1 week ago
Glacier Bancorp Casa Grande, United States**About The Role** · **Summary** · The BSA/AML Investigator reports to the Corporate BSA CDD Supervisor BSA Officer and is responsible for the monitoring and investigation of High Risk Customers (HRC) within the BSA/AML/CFT Department in accordance with the Bank's policies and pr ...
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Department Chair 24/25sy
2 days ago
Casa Grande Union High School District 82 Casa Grande, United States**Casa** Grande Union High School** #82** · **Department Chair** · *** · **Job Title**:Department Chair · **Department**:Casa Grande Union High School District · **Reports To**:_Principal_ · **FLSA Status**:Exempt · **Annual Stipend**: $4000 · **Summary** · Department Chairs are ...
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Field Care Coordinator
1 day ago
UnitedHealthcare Casa Grande, United StatesAt UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more resp ...
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Toa to School Psychologists
1 week ago
Casa Grande Union High School District 82 Casa Grande, United States**P**O**S**I**T**IO**N**: Teacher on Assignment to School Psychologist** · **LOCATION: As assigned** · **REPORTS TO: Building Principal or designee.** · **JOB GOAL**: · Under the direction of the school psychologist and supervision of building principal(s) or designee(s), the TOA ...
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District Registrar
15 hours ago
Casa Grande Elementary School District Casa Grande, United States*** · The job of Elementary Registrar is done for the purposes of providing support to the educational process with specific responsibilities for collecting, processing, coordinating, reporting, retaining, microfilming, storing, and purging District student data records and conti ...
Customer Support Representative - Mesa, United States - Client Focus
3 weeks ago
Description
**Customer Support Representative**
Relationship Center Mesa, Arizona Minimum Experience **Mid-level** Compensation **$16-$17.50** The Customer Support Representative (CSRs) is an imperative part of the customers success, and experience at Client Focus. This position is intended to specialize in managing the day to day tasks and needs of customers to 1.) have things done correctly and in a timely manner and 2.) alleviate the workload of Account Managers in order to better produce for customers.
CSRs are a key function of our value Outcomes and Growth. This position will grow and change based on evolving realities.
Disclaimer: The Customer Support Representative role is not a leadership or management position. This is strictly an influencer role. The CSR will be working at the same level as all Account Managers. CSRs will have no direct reports and will also not have any performance related conversations with AMs.
Successful Outcomes:
Agents are responded to in a timely manner.
Account Managers feel supported and assisted.
Customers are staying on service and are being educated about our tools and systems.
Account Managers can sustain a higher workload.
Overall production is higher.
Job Duties:
Answer Agent questions via e-mail or phone.
Manage all welcome calls to new customers.
Update terms as needed.
Manage reschedules, and cancellations at the agents request.
Handle any concerns the customer has about the service.
Handle cancellations as needed or send them to the proper department.
Contact agents for list reminders as needed.
Train Agent Team Members on the Agent Center if needed.
Block off calendar times at the agents request.
Remove clients at the agents request.
Add appointments at the agents request.
Help support and provide experience to newer Account Managers.
Location Mesa, Arizona Minimum Experience Mid-level Compensation $16-$17.50