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Doral

    Client Service Representative - Doral, United States - GoodVets

    GoodVets
    GoodVets Doral, United States

    8 hours ago

    Default job background
    Description
    GoodVetsis a community of animal hospitals co-owned with veterinarians.

    Sitting at the intersection of quality-first and people-first,GoodVetsprovides an environment of mentorship for all our employees while also providing the high quality of care and hospitality that today's pet parents demand.

    At GoodVets, we seek to find professionals passionate about the customer experience. As a Client Service Representative, you will care for our clients' pets as much as they do.

    As the first and last impression of GoodVets you will be friendly and warm to ensure our patients and clients feel supported throughout their visit at GoodVets.

    The

    Impact You Will Have Every Day:
    Provide elevated customer service while being attentive to client & patient needs
    Identify and work compassionately with clients in various emotional states
    Provide prompt, courteous, and professional telephone and email communication
    Manage multi-line phone system
    Schedule appointments and procedures
    Monitor client flow from check-in to discharge, and process payment transactions
    Assist in cleaning the hospital, including but not limited to keeping reception desk area and lobby clean
    Have the highest communication standards to relay appropriate information between clients and doctors and/or management

    What We Look For:
    Must be available to work some weekend and evening hours
    Previous veterinary experience is encouraged but not required

    Computer skills:
    Windows-based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program

    What We Offer:

    401(k) Retirement Plan with match
    Paid holidays
    Friendly employee discounts on veterinary services and products
    We believe in building state-of-the-art facilities and utilizing progressive medical technology. We only practice modern, high-quality medicine. We value team members who work hard, have a growth mindset, and promote transparency. We continually invest in our employees and always listen to feedback about how we can improve.

    Our Ethos:
    We believe in building state-of-the-art facilities and utilizing progressive medical technology. We only practice modern, high-quality medicine. We value team members who work hard, have a growth mindset, and promote transparency. We continually invest in our employees and always listen to feedback about how we can improve.
    If this sounds like the adventure you've been searching for, we can't wait to connect with you. Apply today and let's make an impact, together

    #J-18808-Ljbffr
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