- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional areaCORE WORK ACTIVITIESSupporting Rooms Operations Team
- Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
- Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.
- Assists in ensuring that the team has the capabilities to meet expectations.
- Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.
- Provides excellent customer service by being readily available/approachable for all guests.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Ensures all team members meet or exceed all hospitality requirements.
- Assists in performing required annual Quality audit with GM & RD.
- Ensures a viable key control program is in place.
- Understands financial statements, sales and activity reports, and other performance data.
-
Operations Manager
5 days ago
Allen Trench Safety Bellevue, United StatesJob Summary: · **Responsibilities**: · - Oversee day-to-day operations and manage staff to meet business objectives · - Develop and implement strategies to enhance operational efficiency · - Monitor and analyze operational performance metrics · - Collaborate with other department ...
-
Farm Operations Manager
1 week ago
AgHires Jobs Bellevue, United StatesMcElmurry FarmsWelcome to McElmurry Farms We are a 2400-acre row crop operation located in Bellevue, Michigan. We're seeking a self-driven Farm Operations Manager to lead our team. This role is designed for a proactive, experienced individual who values autonomy and seeks a long- ...
-
Operations Manager
1 week ago
Action Behavior Centers Sun City, United States**As an Operations Manager at ABC, you will lead the overall operations of an ABC Facility. This includes cultivating a work environment that is intensely supportive of your team, demonstrating an unrelenting commitment to the families of ABC, and exhibiting key oversight and own ...
-
Crimson Solutions Bellevue, United StatesVector is a leading company in the field of Vehicle OS projects, working closely with vehicle manufacturers to optimize the use of our products in their ecosystem. As a Software Project Manager (m/f/d), you will be responsible for the technical project management of agile Vehicle ...
-
Logistics Operations Manager I
1 week ago
DISH Seattle, United States Full timeCompany Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...
-
Logistics Operations Manager I
1 week ago
DISH Seattle, United States Full timeCompany Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...
-
Operations Manager
2 weeks ago
B'Zoe Inc. Bellevue, United StatesJob Description · Job DescriptionSalary: $30/ Hourly DOE · Job Title: Operations Manager (Supplemental Staffing) · Company: B'zoe Care (B'zoe Inc.) · Location: Bellevue, WA · Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM; Saturday, 9:00 AM to 3:00 PM · Salary: $70,560 per ye ...
-
Operations Manager
6 hours ago
Gecko Hospitality Bellevue, United StatesJob Description · Job DescriptionJoin Our Team as the Operations Manager for Our Flagship Roastery · As the Operations Manager for our Flagship Roastery, you will be entrusted with overseeing all operational facets to guarantee peak efficiency, quality, and customer satisfaction. ...
-
Operations Manager
1 week ago
Aquor Water Systems Bellevue, United StatesJob Description · Job DescriptionJob Summary · Aquor is looking for a seasoned Operations Manager that can step into our leadership team and help elevate our companies systems, processes, and procedures. We are seeking a dynamic individual who can cross function between various d ...
-
Facilities Operations Manager
2 weeks ago
META Bellevue, United States: · Meta is seeking an experienced and dynamic facilities professional to manage and work on operations, relocation, expansion and renovation projects across the PNW Region, North America. We are looking for someone who can manage multiple campuses/locations that exceed 3MSF with ...
-
Executive Operations Manager
3 weeks ago
TMobile Bellevue, United States Full timeBe unstoppable with us · T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as ...
-
Culinary Operations Manager
5 days ago
Sodexo Bellevue, United StatesUnit Description · Come join the team that love's what they do · Sodexo is looking for an Culinary Operations Manager in Bellevue, Washington at a top client . This role will support the culinary operations team to ensure the highest level of food quality and customer servi ...
-
Senior Manager Platform Operations
3 weeks ago
Tencent Bellevue, United StatesTencent Games: · Tencent Games was launched in 2003 and has since grown into a leading global platform for game development, publishing and operations. We are dedicated to providing high-quality interactive entertainment experiences to players and currently offer more than 140 ga ...
-
Sr Business Operations Manager
3 weeks ago
T-Mobile Bellevue, United StatesBe unstoppable with us T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as e ...
-
Software Development Engineer
1 week ago
WALGREENS Bellevue, United States Full timeJob Summary · This role performs and implements activities that impact components / processes of specified functional areas of the pharmacy platform operation in an Agile environment. Work is typically received in short term assignments that require application of independent jud ...
-
Assistant Service Operations Manager
2 weeks ago
Rivian Bellevue, United StatesAbout Rivian: · Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. · As a company, we constantly challenge whats possible, never simply accept ...
-
Client Relationship Specialist
6 days ago
Charles Schwab Bellevue, United States Full timePosition Type: RegularYour opportunity · At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. · As a Client Relationship Speciali ...
-
Software Engineer
1 week ago
WALGREENS Bellevue, United States Full timeSoftware Engineer (JavaScript, React, Java, Python) · Job Summary · This role performs and implements activities that impacts components / processes of specified functional areas of the Walgreens business software products OR Digital/Online application in an Agile environment. Wo ...
-
Software Engineer
1 week ago
WALGREENS Bellevue, United States Full timeFrontend Software Engineer (JavaScript, React, DevOps) · Job Summary · This role performs and implements activities that impacts components / processes of specified functional areas of the Walgreens business software products OR Digital/Online application in an Agile environment. ...
-
Production Underwriter
1 week ago
FM Global Bellevue, United States Full timeFM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operation ...
Complex Rooms Operations Manager - Bellevue, United States - Marriott International Inc
Description
Job DescriptionJOB SUMMARYSupports the successful execution of all operations in the hotel operations departments (including Front Office, Engineering/Maintenance and Housekeeping) and managing staff.
CANDIDATE PROFILEEducation and Experience
This position offers coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Employees will accrue hour for every hour worked to be used toward PTO/Vacation/Holiday/Sick.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About the TeamW Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences.A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.
Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
