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    Facilities Operations Manager - Bellevue, United States - META

    META
    META Bellevue, United States

    3 weeks ago

    Meta background
    Description
    :


    Meta is seeking an experienced and dynamic facilities professional to manage and work on operations, relocation, expansion and renovation projects across the PNW Region, North America.

    We are looking for someone who can manage multiple campuses/locations that exceed 3MSF with exciting growth ahead.

    This position will have a key role in embodying and supporting the community and culture of this market, delivering new spaces and implementing regional strategies to scale operations.

    This role will report to the West Region Facilities Operations Manager.

    Job Responsibilities:

    Regional oversight and responsibility for on-site management of facilities operations and services in traditional and serviced offices

    Leadership role in working with site leads to develop and foster Meta culture

    Work with Project Management, Real Estate & Facilities, Office Leaders, Workplace Design to help define scope of work for new builds, expansion, renovation projects to deliver best-in-class workplace

    Coordinate office requirements for space planning, furniture, IT, and Security and other cross-functional partner to execute on operational expectations

    Support events teams and partner with Events & Amenities leads in support of their strategic plans

    Develop and manage budgets associated with Facilities OpEx annual budgets, forecasting, and CapEx planning

    Support the advancement of the evolution of work and employee experience throughout the workplace

    Manage communication and relationship with building landlords and Meta tenants where applicable

    Lead client relationship management for all internal clients and ensure excellent and consistent levels of customer service delivery

    Provide direction to onsite facilities management vendor team

    Regional leadership of business critical/emergency resiliency planning and response execution to resolve promptly while ensuring minimum disruption to the business

    Full oversight and responsibility of regional operations, strategy, programs and process to support 24/7 operations, critical systems backup, preventative maintenance, and asset management

    Oversee regional alignment of standards in terms of hard and soft services including preventative maintenance delivery, janitorial, culinary operations maintenance, moves-adds-changes process, shipping/receiving operations and process including management of IFM contract including SLA's & KPI's

    Management responsibilities of direct reports and provide support through ongoing career growth and development plans

    Job Requirements:

    10+ years experience in facilities operations, site operations, property management leadership role or combination of education and/or similar industry experience

    3+ years of management experience

    Experience reviewing and understanding lease and vendor contracts

    Experience managing campus environments

    Customer service and relationship management experience

    Strength in negotiating and influencing skills

    Experience handling high level communication with leadership and heads of office

    Experience working effectively within deadlines in a fast-paced, growing environment

    Organizational skills coupled with attention to detail and follow-up

    Bachelor's/MBA preferred with preferred focus in business, facilities management, engineering, construction management, real estate, or property management.

    Leased, owned, and retail commercial operations experience

    Technical lab operation experience (cleanrooms, research & development environments)

    Experience managing campus/site operations in multiple states/countries

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