- High school diploma or equivalent
- Previous customer service or call center experience is a plus
- Knowledge of medical equipment and supplies preferred
- Excellent verbal and written communication skills
- Strong attention to detail and ability to multitask
- Familiarity with insurance policies and prescription verification
- Comfortable working in a fastpaced, teamoriented environment
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Call Center Rep - Meridian, United States - Idaho State Job Bank
Description
Call Center Rep (PT - Flexible 20 Hours Per Week) at Aston Carter in Meridian, Idaho,United States Job Description Description:
We are currently seeking a dependable and compassionate Medical Equipment Customer Service Representative to join our growing team.
As a customer service representative, you will be responsible for answering incoming calls, verifying customer information, confirming medical supply needs, verifying insurance and prescription information, and processing orders.
Timely attendance and attention to detail are vital to success in this role.Responsibilities:
A. Maintain consistent and punctual attendance, ready to begin work at the start of your scheduled shift B. Answer 8-10 incoming calls per hour, demonstrating professionalism and confidence C. Verify customer identity and contact information upon receiving a call D. Confirm and discuss the customer's medical supply needs E. Verify that the customer's insurance will likely cover the necessary expenses F. Ensure that applicable prescriptions are up to date and valid G. Confirm the order details with the customer before processing H. Locate the required medical supplies from our inventory and prepare them for shipment via computer I.
Transfer customer information to the proper internal department if additional order processing is required Equipment:
. Oxygen, respiratory, and ventilation . CPAP for helping you sleep well . Hospital discharge and hospice equipment (beds, chairs, etc.
Additional Skills & Qualifications:
Work Schedule:
Monday - Friday 10 AM - 3 PM (flexible based on needs and business needs)
Start Date Target 12/6 About Aston Carter:
Please Note:
Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business.
Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles.
As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America.
Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges.
For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email ( ) for other accommodation options.
However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.
The Recruiter is the sole point of contact for questions about this position. To view full details and how to apply, please login or create a Job Seeker account
