- Customer Service Rep at Jacksons in Meridian, Idaho, United States Job Description Test
- Customer Service Rep Meridian, ID, USA Req #8385 Thursday, February 22, 2024 At Jacksons, we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive balance.
- Exceeding expectations with every interaction + Integrity and Honesty
- Because we do the right thing .
- Driving the business with strong leadership and innovation.
- Because our people are our greatest asset.
- So team members and customers feel comfortable and welcome.
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Test - Customer Service Rep - Meridian, United States - Idaho State Job Bank
Description
TestIn addition to competitive pay, store team members receive cool perks and discounts such as $.20 off per gallon of fuel and 15% off most merchandise.
Come for a job. Stay for a career.Enjoy the journey Come on, Let's GO What will I get when I join the team? + Same day pay + Profit Sharing.
+ Leadership Training Programs to build the skills to grow your career. + FT Medical, Vision, and Dental benefits within 60 days. + 401k with company match and performance-based raises. + 6 paid holidays.+ Up to $5250 a year in Tuition Reimbursement and more What will I do as a Retail Cashier/Customer Service Associate? + Greet every customer with a smile, thank them for their business, and invite them back.
+ Deliver a fast, friendly, and professional checkout experience. + Suggest purchases to the customer to promote store specials.+ Accurately ring up sales and merchandise, offering customers available discounts/promotions while following all company policies and applicable laws regarding restricted sales.
Must be the legal age to sell and stock these products. + Maintain cleanliness inside and outside the store. + Restock shelves, displays, and coolers as needed. + Clean fast-food area, equipment, and stock as needed. + Ensure proper sanitation and food handling/prep/storage/disposal procedures are followed. + Properly label, rotate and stock shelves, coolers, and displays. + Additional duties as assigned.What we are looking for:
+ Previous Cashier or Customer Service experience is a plus, but not required. + A willingness and passion for delivering exceptional customer service. + Excellent communication with a friendly can-do attitude + Availability to support business needs for a 24/7 operation including nights, holidays, and weekends. + Experience leading by example and doing the right thing, always. + A strong sense of teamwork We work together to get the job done. + The ability to think quickly on your feet and react to change. At Jacksons Food Stores, we are focused on being the first and best choice among convenience stores. We accomplish this by providing our customers with best-in-class products and services in a way that is fast, simple, and friendly. Our can-do, 'Let's Go' spirit is seen in everything we do, and our success is the result of our talented and dedicated store and support center team members.
Our culture is driven by and lives in our company values, which are:
+ Excellence in Guest Services
Physical Requirements:
+ Must be able to stand for an extended period. + While performing the duties of this job, frequently required to stand, walk, bend, and twist; reach with hands and arms; climb or balance; stoop, kneel, or crouch; and talk and listen. + Must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 65 pounds. + Work safely in work conditions that include heat, cold, allergen, noise, and fume/chemical/odor from gasoline and cleaning chemicals. Jacksons is an Equal Employment Opportunity Employer and will ensure applicants and employees are given equal opportunities in employment and contracting activities regardless of race, religion, color, national origin, sex, age, disability, or any other protected characteristic.
Job Purpose:
A Customer Service Representative is the front line of the company to our customers, so exceptional GUEST service is critical.
Providing product information, suggestive selling, and promoting period specials improves the customer experience and keeps them coming back.Customer Service Representatives are empowered to resolve customer issues to ensure the best possible experience to keep and even gain new customers.
Duties:
Provide exceptional GUEST service. Being courteous, always greeting and thanking all customers. Suggest possible purchases to the customer and promote store specials. Report to work promptly, neatly groomed, and in uniform. Enter all sales in the register at the time of sale. Operate cash register and other store equipment. Make safe drops as per company policies. Prepare cashier checkout and report accurately and according to policy. Keep work area neat, clean, and organized. Maintain cleanliness of building, islands, and pumps. Maintain interior/exterior cleanliness and supply stock of carwash, where applicable. Restock shelving, displays, and coolers as needed. Clean fast food area, equipment, and stock as needed. Ensures proper sanitation and food handling/prep/storage/disposal procedures are followed. Pick up/empty trash and clean store and parking lot as needed.
Must be safety/security conscious, adhere to the guidelines in the Safety Manual, and report any accidents or incidents to the Manager immediately.
Be knowledgeable about and follow company policy and procedures. Effectively managing foodservice and beverage programs to ensure maximization of sales and minimizing loss. Fueling customer cars, checking engine fluids, and washing customer windows as needed. (Required in Oregon; as needed in other areas for handicapped customers) Other duties as assigned.Skills/Qualifications:
Must be of legal age to sell alcohol. NV Only - must be of legal age to work in an establishment with slot machines. Being self-motivated and having strong attention to detail are essential traits. Must be available for possible rotating shifts (including nights and weekends) and holidays. Other details + Job Family Retail + Pay Type Hourly + Employment Indicator Full-Time + Meridian, ID, USA To view full details and how to apply, please login or create a Job Seeker account
