Jobs
>
Nampa

    customer service rep - Nampa, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Nampa, United States

    4 weeks ago

    Idaho State Job Bank background
    Description


    CUSTOMER SERVICE REP at Packing Corp of America in Nampa, Idaho, United States Job Description CUSTOMER SERVICE REP Nampa, ID 83687, USA Req #8761 Wednesday, September 6, 2023 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company.

    Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds.

    Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence.

    We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers.

    Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

    People
    • Customers
    • Trust The Customer Service Representative is responsible for providing superior service to customers.
    This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments.


    PRINCIPLE ACCOUNTABILITIES:
    Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

    Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

    Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

    Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

    Maintain organized customer files. Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed.

    Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end.


    BASIC REQUIREMENTS:
    Education equivalent to high school diploma required.

    Two (2) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

    Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook.


    PREFERRED REQUIREMENTS:
    Associates degree or college business coursework. Previous experience using automated order entry system. Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.


    KNOWLEDGE, SKILLS & ABILITIES:
    Strong attention to meeting and exceeding customer expectations. The ability to network and build relationships with individuals of various experience and corporate positions. Strong active listening and evaluating skills. Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports. Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously.

    Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

    Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

    Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

    Able to work flexible hours or overtime as needed. Allqualified applicants must apply at to be considered. PCA is an Equal Opportunity Employer
    • Veterans/Disabled and other protected categories.
    Other details + Pay Type Salary Apply Now + Nampa, ID 83687, USA To view full details and how to apply, please login or create a Job Seeker account
  • Domino's Pizza LLC

    Customer Service Rep(07395)

    2 weeks ago

    Domino's Pizza LLC Nampa, United States

    Company Description · Job Description · Customer Service Representative: · Requirements: Valid proof of legal right to work in the United States. · Attributes: Friendly, polite, positive attitude, work well in a team environment, a good work ethic, a problem solver, able to hu ...

  • Elwood Staffing

    Bilingual Customer Service Rep

    3 weeks ago

    Elwood Staffing Nampa, United States

    We are currently looking to hire a full time Bilingual Customer Care Associate. If you enjoy problem solving and providing outstanding service Here's your opportunity to work alongside a team who strives for just that Company Profile. Locally owned Customer Service, Bilingual, Se ...

  • Idaho State Job Bank

    Patient Service Rep Wound Clinic Nampa Full-Time Days

    2 weeks ago

    Idaho State Job Bank Nampa, United States Full time

    Patient Service Rep Wound Clinic Nampa Full-Time Days at Trinity Health in Nampa, Idaho, United States Job Description Employment Type: Full time Shift: Day Shift Description: At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want yo ...

  • Idaho State Job Bank

    Patient Service Rep

    1 week ago

    Idaho State Job Bank Boise, United States Full time

    Patient Service Rep (OBGYN) Float Pool Full-Time Rotating at Trinity Health in Boise, Idaho, United States Job Description Employment Type: Full time Shift: Rotating Shift Description: At Saint Alphonsus Health System, we are looking for people who are living out their calling. W ...

  • Idaho State Job Bank

    Test - Customer Service Rep

    2 weeks ago

    Idaho State Job Bank Meridian, United States

    Test - Customer Service Rep at Jacksons in Meridian, Idaho, United States Job Description Test - Customer Service Rep Meridian, ID, USA Req #8385 Thursday, February 22, 2024 At Jacksons, we believe everyone deserves the opportunity to have a job they love, work in a great environ ...

  • Domino's Pizza LLC

    Customer Service Rep(07377)

    2 weeks ago

    Domino's Pizza LLC Meridian, United States

    Company Description · Job Description · Are you high performance and have a positive attitude? If so, we are looking for you. · Requirements: Valid proof of legal right to work in the United States and pass a background check. Must be willing to hustle within the store. Must be ...

  • Domino's Pizza LLC

    Customer Service Rep(07310)

    2 weeks ago

    Domino's Pizza LLC Caldwell, United States

    Customer Service Representative:Requirements: Valid proof of legal right to work in the United States. Attributes: Friendly, polite, positive attitude, work well in a team environment, a good work ethic, a problem solver, able to hustle, punctual, re Customer Service, Suite, Serv ...

  • Idaho State Job Bank

    Customer Service Rep

    4 weeks ago

    Idaho State Job Bank Caldwell, United States

    Customer Service Rep at Crash Champions in Caldwell, Idaho, United States Job Description Champions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The com ...

  • Endries

    Warehouse Associate/Service Rep

    2 weeks ago

    Endries Boise, United States Part time

    ** Warehouse Associate/Service Rep - 1st Shift Part-time** · **Job Category****:** Warehouse **Requisition Number****:** WAREH002173 Showing 1 location **Job Details** · **Description** · We are looking for a capable 1st Shift, part-time Warehouse Associate to support our comp ...

  • Domino's Pizza LLC

    Customer Service Rep(07327)

    2 days ago

    Domino's Pizza LLC Eagle, United States

    Customer Service Representative:Requirements: Valid proof of legal right to work in the United States. Attributes: Friendly, polite, positive attitude, work well in a team environment, a good work ethic, a problem solver, able to hustle, punctual, re Customer Service, Service, Re ...

  • Domino's Pizza LLC

    Customer Service Rep(07303)

    1 week ago

    Domino's Pizza LLC Boise, United States

    Company DescriptionJob DescriptionCustomer Service Representative:Requirements: Valid proof of legal right to work in the United States.Attributes: Friendly, polite, positive attitude, work well in a team environment, a good work ethic, a problem solver, able to hustle, punctual, ...

  • Domino's Pizza LLC

    Customer Service Rep(07373)

    2 weeks ago

    Domino's Pizza LLC Emmett, United States

    Company Description · Job Description · Are you high performance and have a positive attitude? If so, we are looking for you. · Requirements: Valid proof of legal right to work in the United States and pass a background check. Must be willing to hustle within the store. Must be ...

  • Idaho State Job Bank

    Svc Rep, IT Service Desk Support

    2 weeks ago

    Idaho State Job Bank Boise, United States

    Svc Rep, IT Service Desk Support at Lincoln Financial Group in Boise, Idaho, United States Job Description Alternate Locations: Work from Home Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: ...

  • Idaho State Job Bank

    Inbound Contacts Beneficiary Service Rep

    1 week ago

    Idaho State Job Bank Boise, United States

    Inbound Contacts Beneficiary Service Rep (TRICARE Plans) at Humana in Boise, Idaho, United States Job Description Become a part of our caring community and help us put health first If you are a problem solver, resourceful, and looking to make a difference for your family as well ...

  • Idaho State Job Bank

    Cloud Sales Rep, Financial Services

    3 days ago

    Idaho State Job Bank Boise, United States

    Cloud Sales Rep, Financial Services at Oracle in Boise, Idaho, United States Job Description Job Description Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will ...

  • Planet Fitness

    Member Services Rep Part Time Weekend Evening

    2 weeks ago

    Planet Fitness Boise, United States Part time

    Position: Member Services Rep - Part Time - Weekend/Evening We are searching for a motivated Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospect ...

  • Planet Fitness - Fitton Clubs

    Member Services Rep Full Time Overnight

    2 days ago

    Planet Fitness - Fitton Clubs Boise, United States Full time

    Job Description · Job DescriptionPosition: Member Services Rep - Full Time - Overnight · We are searching for a motivated Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet ...

  • Idaho State Job Bank

    Customer Service Rep I

    3 weeks ago

    Idaho State Job Bank Boise, United States

    Customer Service Rep I - (West Region) EPFS-Remote at Trinity Health in Boise, Idaho, United States Job Description Employment Type: Full time Shift: Description: POSITION PURPOSE-Remote West Region - covering MTN/PST Time zone Performs day- to- day customer service activities wi ...

  • Trinity Health

    Lead Patient Service Rep FT, PT or PRN

    1 week ago

    Trinity Health Boise, United States

    Employment Type: · Full time · Shift: · Description: · At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ours ...

  • Saint Alphonsus Health System

    Lead Patient Service Rep FT, PT or PRN

    1 week ago

    Saint Alphonsus Health System Boise, ID, United States Full time

    Employment Type: Full time Shift: · Description: · At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ours ...