- TCP/IP, Routers, Wireless networking + Experience with Microsoft Windows releases
- Windows XP, Vista, Windows 7 and Windows 8.
- Outlook, Excel, Word + Experience with basic hardware support troubleshooting.
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IT Help Desk
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Idaho State Job Bank Boise, United StatesIT Help Desk at Insight Global, LLC in Boise, Idaho, United States Job Description Job Description Day to Day: A client in the Boise area is looking for a help desk specialist to support a state agency. The Specialist is knowledgeable on the usage and support of a variety of pers ...
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Virtual Help Desk Operator
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Help Desk Representative
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Idaho State Job Bank Boise, United StatesHelp Desk Representative at Vontier in Boise, Idaho, United States Job Description You will assist Matco Tools franchisees with the hardware and software used to support a Matco Tools Franchise. These packages include the Matco Distributor Business System software package (MDBS) ...
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Help Desk Service Specialist 3
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Midas Consulting Boise, United StatesID- ITS Help Desk Service Specialist · Title - Help Desk Service Specialist 3 · Client Name - Idaho Office of Information Technology Services · Region - State of Idaho · Contract - Apr Dec 2023 · Work Location: 11331 W. Chinden Blvd., #B201, Boise, ID 83714 · Fully ONSITE Positi ...
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D&T Help Desk Analyst
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Idaho State Job Bank Boise, United StatesD&T Help Desk Analyst at CBRE in Boise, Idaho, United States Job Description D&T Help Desk Analyst Job ID Posted 07-Nov-2023 Service line Advisory Segment Role type Full-time Areas of Interest Data & Analytics Location(s) Remote - US - Remote - US - United States of America About ...
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Help Desk Analyst I
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Idaho State Job Bank Meridian, United StatesHelp Desk Analyst I (US) at Elevance Health in MERIDIAN, Idaho, United States Job Description WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Elevance Health requires a complet ...
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IT Help Desk Tech
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College of Western Idaho Nampa, United States Part timeIT Help Desk Tech - Part Time Nampa - Staff · Apply now ) Job no: · Advertised: May MST · Applications close: May MST · Reports To: Cory Leinberger · Position Status: · PT - Part-Time, Non Benefited (non-student) · Posted Pay Range: · 15.40 · About Us: · College of West ...
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Planet Fitness Boise, United States Part timePosition: Member Services Rep - Part Time - Weekend/Evening We are searching for a motivated Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospect ...
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Customer and Sales Service Specialist HQ FG
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Simplot Boise, United StatesThe J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming ...
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Senior Investigator
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PacificSource Boise, United States Full timeLooking for a way to make an impact and help people? · PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protecte ...
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Manager- Desktop Support
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Idaho State Job Bank Boise, United StatesManager- Desktop Support - Remote US at SitusAMC in Boise, Idaho, United States Job Description SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, ...
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Enterprise Service Desk Sr
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Idaho State Job Bank Boise, United StatesEnterprise Service Desk Sr at TEKsystems in Boise, Idaho, United States Job Description Job Description: Job Description Enterprise Service Desk Specialist Sr Education Required/Years of Experience: -High school Diploma or General Equivalency Diploma (GED) -Certification: IAT Lev ...
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Front Desk Agent
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Hotel 43 Boise, United StatesThis job was posted by : For more information, please see: · Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? As a Front Desk Agent, you have the opportunity to interact with guests ...
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Front Desk Coordinator
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Lone Peak Dental Group Boise, United StatesAre you a Front Desk Coordinator looking for a position in the dental field? Looking for a job that offers full-time hours? Do you enjoy working with kids and teens? Do you want to help patients build healthy habits that last a lifetime? · We are a fun, energetic pediatric denta ...
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Front Desk Agent
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Hyatt Boise, United StatesAs a Front Desk Agent, your main responsibility is to warmly welcome guests to the hotel and assist them with any queries they have during their stay. You provide guests with an efficient and smooth check in and check out and ensure that all billing is complete and accurate. As a ...
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Support Desk Technician
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Idaho State Job Bank Boise, United StatesSupport Desk Technician at Lionbridge Technologies in Boise, Idaho, United States Job Description Support Desk Technician Work From Home (WFH) / Remote in the Boise, ID Area We at Lionbridge are seeking an experienced Customer Care / Support Technician, who is willing to work rem ...
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Tier 2 Software Production Support Engineer
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Idaho State Job Bank Boise, United StatesTier 2 Software Production Support Engineer at Guidehouse in Boise, Idaho, United States Job Description Job Family : Software Development & Support Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : + Receive application support re ...
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Front Desk Coordinator
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Lone Peak Dental Group Boise, United StatesJob Description · Job DescriptionAre you a Front Desk Coordinator looking for a position in the dental field? Looking for a job that offers full-time hours? Do you enjoy working with kids and teens? Do you want to help patients build healthy habits that last a lifetime? · We are ...
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Front Desk/Host Starting at
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Property Desk Adjuster
1 week ago
Idaho State Job Bank Boise, United StatesProperty Desk Adjuster at Sedgwick in Boise, Idaho, United States Job Description Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having fl ...
Help Desk - Boise, United States - Idaho State Job Bank
Description
Help Desk - Diagnostic Support Rep at Vontier in Boise, Idaho, United States Job DescriptionPOSITION SUMMARY:
A representative provides Tier 1 support on the diagnostic application software services. These include answering and troubleshooting registration, activation, installation and configuration questions. A representative will also provide support hardware and software diagnostic packages used by MATCO Franchisees and associates. The shift is morning or mid-day hours. WHAT YOU WILL DO + Provide hardware and software phone support for customer mobile devices. + Provide assistance on testing new releases and documenting processes. + Document customer contacts through ticketing system.
+ Provide support on the MATCO Diagnostic software as it relates to user accounts, setup, installation, registration and activation activities.
+ Leads support activities by handling support ticket escalations from other team members.+ Trains team members in new features of the diagnostic tools + Works on documentation of the Matco Diagnostic systems + Monitors and tracks call service levels to ensure department goals are met.
Works with manager to perform RCCM processes when goals are not met.POSITION QUALIFICATIONS:
+ Strong customer service skills. + Experience with smartphone and tablet operating systems (iOS and Android). + Experience with basic networking troubleshooting