Complaint Assistant - Neola, UT, United States - Cascade Enterprises

Cascade Enterprises

Verified Company

Neola, UT, United States

3 weeks ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Are you looking to take the next step in your career? At Brunel, you have the opportunity to continuously develop yourself with renowned clients across industries.

Take the decisive step in your career today and apply with us as a Complaint Assistant.

Your tasks

Receiving complaints and categorizing them based on the complaint description
Determining the scope and independently conducting investigations according to specifications
Timely execution of complaint investigations for biological and combination products (devices) in the TrackWise system
Creating Englishlanguage final reports according to English guidelines
Tracking the processing status and making final evaluations of complaints
Working closely with a multifunctional team
Reporting to the USA as part of the reporting chain
Communicating with international branches and business partners in English

Your profile

Completed technical/scientific education, such as PTA, chemical laboratory assistant, or biology laboratory assistant
Previous experience in a GMP environment is advantageous
Knowledge of handling complaint investigations
Basic knowledge of pharmaceutical regulations in the USA and international authorities is desirable
Fluent in English, both written and spoken, and proficient in MS Office
Experience with TrackWise and SAP is advantageous
Highly agile and a team player

We offer
You will work with us on an unlimited and permanent basis.

In addition, we offer a collective bargaining agreement tailored to the salary structures of different professional groups, which rewards qualifications and professional experience.

In addition to the socially secured