IT Application Analyst - Austin, United States - City of Austin

City of Austin

Verified Company

Austin, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Information

Posting Title

IT Application Analyst (Application Patching & Mgmt.)
Job Requisition Number
AE503666
Position Number

Job Type

Full-Time
Division Name
Information Technology
Minimum Qualifications

Education and/or Equivalent Experience:

Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job.
Experience may substitute for education up to four (4) years

Licenses or Certifications:

None
Notes to Applicants

Austin Energy's Technology and Data family is seeking helpful, creative problemsolvers to round out our newest team. Austin Energy's vision is to drive customer value in energy services with innovative technology and environmental leadership.

Essential duties and functions, may include the following:

WORK
CULTURE
AND
PERKS:

Austin Energy is a communityowned utility and a notforprofit enterprise of the City of Austin. Our unique blend of government and business cultures attracts hardworking, kind and courteous professionals who value worklife balance, family, health and safety.

IMPORTANT
INFORMATION:

Working with Austin Energy provides a number of health and welfare benefits such as lowcost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click
HERE for more information.
DEPARTMENT
MAY
CLOSE
THIS
JOB
POSTING AT
ANY
TIME
AFTER 7
DAYS.**
WHEN
COMPLETING
THE
CITY OF
AUSTIN
APPLICATION:
VETERAN
INTERVIEW
PREFERENCE:
Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

-
CRIMINAL
HISTORY
BACKGROUND
CHECK:

This position requires a criminal background investigation and a NERC background

FAIR
LABOR
STANDARDS
ACT:

This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays.

-
TRAVEL:

If you are selected for this position and meet the
Driver Safety Standards in the City of Austin
Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Pay Range

Commensurate
Hours

Work Schedule Notes:

Monday
Friday, 40 hours; schedule flexibility
Employee may be required to work additional hours outside of regular work schedule

Job Close Date

05/20/2024
Type of Posting
External
Department
Austin Energy
Regular/Temporary
Regular
Grant Funded or Pooled Position
Not Applicable
Category
Technical
Location
Hybrid and Remote: 4815 Mueller Blvd, Austin TX
Preferred Qualifications

Preferred Qualifications:

Experience supporting desktops and assisting customers at an enterprise level
Experience with query tools such as PowerShell, WMI Query, SQL query or Kusto query
Experience using endpoint management technologies to manage and deploy patches for an organization

Other:

Ability to travel to more than one work location.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Develop, implement, and configure technological solutions 2. Assist in administering, monitoring, and maintaining one or more IT systems 3. Provide support in response to issues to resolve specific technical problems or make changes to systems 4. Prepare and maintain documentation related to the development and maintenance of systems 5. Perform bug tracking and quality assurance tasks 6. Participate in disaster recovery planning and testing 7. Develop and/or deliver training 8.

Create and prepare reports
Responsibilities:

Supervision and/or Leadership Exercised:
None
Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of database design principles
Knowledge of IT policies, procedures, and security requirements
Knowledge of structured query languages
Knowledge of process models and data flow diagrams
Skill with computers and computer systems
Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
Ability to recognize, value, and include different perspectives, experiences, approaches,