Transportation Mobility Service Officer Supervisor - Austin, United States - City of Austin

City of Austin

Verified Company

Austin, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Information

Posting Title

Transportation Mobility Service Officer Supervisor (TPW Employees Only)
Job Requisition Number
COA091793
Position Number

Job Type

Full-Time
Division Name
Parking Enterprise
Minimum Qualifications

Minimum Qualifications:

Graduation from an accredited high school or equivalent, plus six (6) years of experience in public/municipal code enforcement or in a related field, including two (2) of years of experience which were in a lead or supervisory capacity.

Licenses and Certifications Required:

Valid Texas Class C Driver License.
CPR certification.

Physical Requirements:

Requires light physical work with frequent standing and walking; lifting/carrying objects weighing up to sixty (60) pounds; reaching, bending, and stopping to mark vehicles and install vehicle boots.

Requires field of vision to move quickly and safely direct traffic.
Notes to Applicants

Transportation Mobility Services Officer Supervisor will plan, organize, and supervise the daily activities and operations of the Transportation Mobility Services Officers and the effectiveness of the City's ticket issuance program. Position will supervise and train Transportation Mobility Services Officer in parking enforcement regulations, local transportation ordinances, and state laws governing parking of vehicles, and provide visible safety presence in patrolled areas.
To watch a video about Austin Transportation and Public Works,
click here.

Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more.

For more information on
City of Austin Benefits click here
***
Regarding your Application:
Assessment:

This position may require a skills assessment.

-
Close Job Posting:

Department may close the job posting at any time after 7 days.

90 Day Provision for Additional Vacancy:

This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs.

Office Location Notes:

-
Video Conferencing Software Technology:

Austin Transportation and Public Works Department uses the communication platform, Microsoft Teams, to conduct virtual interviews.
Pay Range

- $ $31.45
Hours

Wednesday
Saturday 1:30 p.m. to midnight
Hours may vary depending on departmental needs and initiatives.
Job Close Date
05/29/2024
Type of Posting
Departmental Only
Department
Austin Transportation
Regular/Temporary
Regular
Grant Funded or Pooled Position
Not Applicable
Category
Professional
Location
1111 Rio Grande Austin, Texas 78701
Preferred Qualifications

Preferred Experience:

Transportation Mobility Services Officer will plan, organize, and supervise the daily activities and operations of the Transportation Mobility Services Officer and the effectiveness of the City's ticket issuance program. Position will supervise and train PEO's in parking enforcement regulations, local transportation ordinances, and state laws governing parking of vehicles, and provide visible safety presence in patrolled areas.
Investigating complaints on parking enforcement officers and providing responses to affected parties, taking corrective action as warranted.
Exceptional communication skills (verbal and written) and customer service skills to handle and resolve difficult customer issues and requests.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Develops and oversees the implementation of parking regulation processes and procedures; ensures adherence with quality standards and operational policies and procedures.
Monitors compliance with applicable rules and regulations; responds to complex situations involving citizen complaints and investigates incidents and collisions.
Participates in internal and external program audits.
Oversees design and delivery of mobility services training by analyzing processes and procedures.
Manages and monitors assigned budget and related expenditures; identifies budget concerns and prepares recommendations related to equipment purchases and operating expenses.
Prepares and maintains required records and documentation.
Analyzes mobility operations and trends; prepares and reviews maintenance reports and related expenditures; reviews technical service updates; researches industry best practices; oversees the implementation of improved processes and streamlined operational and technical activities.
Responds to minor traffic collisions to direct and expedite the flow of traffic. May provide basic first aid. May determine need for emergency services.
Monitors majo