- Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
- Experience may substitute for education up to four (4) years
- As required based on advanced job role
- A detailed, complete City of Austin employment application is required to evaluate your qualifications and, if selected as a top candidate for the position, will be used when determining salary.
- Statements like "see resume" will not count when determining experience. Please be thorough in completing the employment application and list all experience that is relevant to this position. The application and resume must include dates (month and year) for each job history entry. In addition, the resume information must match the information on the application.
- Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to the supplemental questions on the application. The responses to the supplemental questions should reference the employment history listed in the employment history section.
- Incomplete applications will not be considered.
- Experience managing and supporting information technology systems for an Emergency Medical Services or other Public Safety organization.
- Experience communicating in a clear and concise manner to effectively convey complex and detailed technical information, both verbally and in writing.
- Experience working with a data capture, reporting, and personnel management software such as FDM RMS , ESO , or any other similar application.
- Experience working with SQL Server Management Studio and Windows Server or any other similar systems.
- Ability to travel to more than one work location.
- Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications.
- Establishes and implements IT policies, governance, standards, and security.
- Makes independent decisions for procurement of technical solutions in their focus area.
- Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA's specifications and IT standards/governance.
- Assists in planning, designing, procuring and delivering software and hardware purchases.
- Ensures appropriate product specifications.
- Provides cost analysis.
- Installs new specific software releases and/or upgrades including researching, testing and implementing new technology.
- Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance.
- Communicates and interfaces with members of the IT, vendor and user communities. Responsibilities- Supervision and/or Leadership Exercised:
- Provides technical or project leadership, training and guidance to others
- May provide leadership on work assignments
- Knowledge of infrastructure technologies
- Knowledge of application and/or operating systems
- Skill in mentoring and monitoring daily work activities of others
- Skill in documenting and maintaining complex application and process or configuration information
- Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments
- Skill in installing and maintaining applications, operating systems, or equipment
- Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions
- Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- The ability to view the big picture when involved in a project and make decisions
- The ability to quickly become familiar with emerging technologies
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IT Systems Administrator Senior - Austin, United States - City of Austin
Description
Minimum Qualifications
Education and/or Equivalent Experience:
Position Overview:
The IT Systems Administrator Sr will provide daily oversight and administration of high availability, business essential database applications. Under minimal supervision, organize and manage major/highly complex information/ technology projects that are part of the strategic, key technology direction related to database applications utilized by Public Safety agencies. The person in this role will be responsible for project planning coordination, resource, budget management, system integration and overall administration of mission critical systems.
About EMS :
The Emergency Medical Services department is responsible for managing critical time-sensitive life-threatening emergencies. While most of the assistance EMS gives to the community is medical in nature, everything we do is about service: service to our patients, their families and loved ones; service to our community; and service to the people who make up Austin-Travis County Emergency Medical Services.
Why work for the City of Austin?
The City of Austin provides generous benefits including medical, retirement plans, paid time off, as well as hybrid work schedules for eligible positions. Joining our team means you will have access to a network of 17,000+ City of Austin employees and the opportunities for training and professional growth are many
Regarding your Application:
VETERANS :
Veterans, we thank you for your service and welcome your application. If you are selected as the top candidate for the position you will be required to provide your DD214.
Are you already a COA employee?
Employees in Good Standing, who are candidates within the Department or division that the Position resides in, and who meet the minimum and preferred qualifications for the position will be included in the initial interview.
ATCEMS employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.
LANGUAGE :
Must have the ability to read, write, and fluently speak English.
TRAVEL :If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Preferred Qualifications
Preferred Experience:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call or Texas Relay by dialing
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.