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Franchise Business Consultant - Little Rock, United States - International Dairy Queen, Inc.
Description
Job DescriptionJOB OVERVIEW
Provide guidance and coaching to franchisees and Operations team to achieve short and long-term company and operational goals.
Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations.
Gain and maintain support of DMA chair people and other key franchisee leadership in achieving operational goals.
Engage functional experts when needed.
Provide support to other functions when needed.
Primary Accountabilities
Planning:
Effectively implement and execute the Worldwide Operation's Business Plan (rolling 1-, 2- and 3-year plan) for a particular District.
Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan)
When and where appropriate, establish and implement effective business plans with franchise owners in the district.
Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ's Operations and Marketing Plan.
Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.
Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation's Business Plan and ADQ's operating standards.
Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.
Provide support to other departments/functions as needed.
May assist with new store openings as required.
Complete Ad Hoc projects as required.
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