Jobs
>
Seattle

    Customer Service Specialist - Seattle, United States - NanoString

    Default job background
    Description
    Location field must contain 'city, state' or a zip code to perform a radius search (e.g.,

    Denver, CO

    or

    City and state must be separated by a comma followed by a space (e.g.,

    Houston, TX )
    Nanostring

    Customer Service Specialist

    in

    Queen Anne ,

    Washington

    Our Mission is to Map the Universe of Biology.

    As the pioneer in the field of, NanoString enables scientists across the globe to envision molecular interactions in three dimensions with three different systems, the, the(DSP) and the(SMI) platform.

    As a result, scientists can see the multiomic expression of genes and proteins in the natural context of tissue structure.

    The secret sauce to the company's success is our people, who are committed to excellence and dedicated to catalyzing the next biological revolution.

    Collectively, we live our corporate values of ambition, grit, ingenuity, authenticity, and customers every day.


    Target Base Salary Range:
    $48,000 - $67,000

    Essential Responsibilities:
    The Customer Service Specialist I is a vital contributor to the daily operations of the Customer Service Group.

    This individual is tasked with promptly and efficiently addressing customer queries via phone and email, addressing orders, product availability, pricing, delivery service requests, billing, and resolving issues through the appropriate channels.

    Maintenance of organized customer files and accounts is key and prior experience updating and managing a CRM database is a plus.

    Internal collaboration will involve coordination with Logistics and Manufacturing departments to meet expected product lead times and handling service requests from customers.

    They will also support the field sales organization in providing technical and administrative product information and documentation to fulfill customer requirements effectively.

    Collaborating closely with the sales organization, the Customer Service Specialist I provides crucial administrative support to ensure seamless customer interactions and satisfaction.


    How we position you for success:

    Comprehensive training with both in-person and remote learningsContinual support from our team of expertsNanoString's earned reputation as a respected, trusted pioneer of innovative technologiesYou would be a great match for this role if you:Have excellent organizational skills and an ability to handle multiple tasksPossess an ability to interact with internal and external customers at all levels in a highly professional manner.

    Have prior experience in order processing systems using an ERP or CRM system.
    Why NanoString?The technology and the people NanoString is enabling customers to answer previously unsolvable questions with our innovative technologies.

    We could not accomplish this without the high-quality people who work here, and their commitment to excellence and improving the human condition.

    Base salary is an integral part of NanoString's total compensation package. Base salary considers an individual's skills, experience, and competitive market value.

    The base salary range represent what NanoString pays for a job within a salary grade based on external market data in comparison to similar positions from other companies in our industry.

    Employees generally enter a salary grade at the lower-to-mid-point in the range.

    Other compensation elements include a discretionary annual bonus, incentive compensation for sales roles, comprehensive benefit plans and paid time off, including designated holidays.

    NanoString is an Equal Employment Opportunity and Affirmative Action Employer.

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

    NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.

    COVID-19


    VACCINATION REQUIREMENT:
    NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by app

    #J-18808-Ljbffr

  • EPIQ Systems

    Service Specialist

    2 days ago


    EPIQ Systems Seattle, United States

    A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services. Essential Job Responsibilities. Mail Services includes meter Specialist, Service, Hospitalit ...

  • Epiq

    Service Specialist

    11 hours ago


    Epiq Seattle, United States

    It's fun to work at a company where people truly believe in what they are doingJob Description:A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist service ...


  • Net2Source Inc. Seattle, United States

    Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We be ...


  • UDR Seattle, United States Full time

    Resident Service Specialist – Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR · UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist - Temporar ...


  • University of Washington Seattle, United States

    PATIENT SERVICES SPECIALIST 2 · Harborview Medical Center - Emergency Department Registration has an outstanding opportunity to hire a PATIENT SERVICES SPECIALIST 2 . · WORK SCHEDULE · 36 hours per week, Day Shifts · Friday, Saturday, Sunday, 7:00 AM - 7:30 PM · POSITION HIGHL ...


  • Kelly Services, Inc. Seattle, United States

    #x 9; Resolve all documentation issues related to clinical samples. The Specialist will be responsible for contacting customers to collect necessary information as needed and will work with cross-functional teams on shared priorities. Receive and rep Client Service, Specialist, C ...


  • The Symicor Group Seattle, United States

    Loan Servicing Specialist – Up to $65K – Seattle, WA – Job # 2002 · Who We Are · The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking ...


  • Sea Mar Community Health Centers Seattle, United States

    Job Description · Job DescriptionSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse comm ...


  • SeaMar Community Health Centers Seattle, United States

    Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service ...


  • Seattle University San Francisco, United States Permanent

    · Advancement Services Specialist · FLSA Status: Nonexempt · Months Per Year: 12 · Employment Status: Full-Time · Work Model: Hybrid Eligible · Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with ex ...


  • City of Des Moines Washington Seattle, United States

    The Support Services Specialist will have the opportunity to make a direct impact on the quality of life of local citizens by providing professional services and sentencing alternatives. · Closing Date · Open Until Filled. · First review of applications on May 7, 2024 · 2024 ...


  • Sea Mar Community Health Centers Seattle, United States

    Job Description · Job DescriptionSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse comm ...


  • CBRE Seattle, United States

    Client Services Specialist · Job ID · 155107 · Posted · 14-Feb-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Administrative, Design, Marketing · Location(s) · Seattle - Washington - United States of America · **Get ready for an exciting care ...


  • Seattle University Seattle, WA, United States Full time

    Advancement Services Specialist · Employment Status: Full-Time · Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an ...


  • Republic Services Seattle, United States

    > · > Customer Service Specialist · Customer Service Specialist · > Customer Service Specialist · Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste. Through our subsidiaries, Republics collection companies, recycling centers, transfer sta ...


  • UDR Seattle, United States

    Resident Service Specialist - Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR · UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist - Temporary ...


  • Seattle University Seattle, WA, United States Full time

    · Advancement Services Specialist · FLSA Status: Nonexempt Months Per Year: 12 Employment Status: Full-Time Work Model: Hybrid Eligible* Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellenc ...


  • UDR Inc Seattle, United States

    Job Description · Job DescriptionResident Service Specialist – Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR · UDR, Inc. and its affiliated companies are seeking a Residen ...


  • University of Washington Seattle, United States

    Req #: · Department: UW MEDICAL CENTER · Posting Date: 05/24/2024 · Closing Info: Closes On 06/30/2024 · Salary: $3,495 - $5,663 per month · Shift: Alternate Work Shift · Notes: As an employee, you will enjoy generous benefits and work/life programs. For detailed informatio ...


  • CBRE Seattle, United States

    Client Services Specialist · Job ID · 155107 · Posted · 14-Feb-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Administrative, Design, Marketing · Location(s) · Seattle - Washington - United States of America · **Get ready for an ...