- Providing administrative support for multiple Cardiologists, including Chief of our Inpatient Cardiology Division & Director of the Cardiology Consult Service.
- Responsibilities include triaging phone calls, assisting in scheduling appointments, processing new patient intakes, requesting and tracking pre-appointment medical record requests.
- Schedules appointments and meetings and maintains personal calendars for physician/supervisor(s).
- Assists in organizing and scheduling conferences, seminars, and other department-sponsored programs or events, by receiving and recording registration forms and fees, ordering supplies and services, and performing other related duties as assigned.
- Process Reimbursement requests.
- Recording and processing patient demographics, insurance/payment, and referral information for patient encounters.
- Providing discharge summaries to soon to be discharged patients/families.
- Responding to requests for routine information or assistance. Initiating calls for emergency services as required.
- Providing routine clerical support as needed.
- Communicating with other departments to coordinate ancillary clinical/administrative services.
- Interacting and providing positive and effective customer service to patients and families.
- Responding to routine inquiries about hospital protocol, policies, and procedures.
- Greeting, screening, and directing patients, families, and visitors.
- Registering new patients.
- May rotate in departments with call centers.
- Scheduling patient encounters and procedures to coordinate with and across providers, departments, and institutions.
- Monitoring daily schedule and coordinating flow to optimize resource utilization and patient experience. Communicating with clinicians and supervisors and routing patients and visitors to maintain efficient patient/visitor flow.
- High school diploma/GED required.
- Previous customer service or administrative experience preferred.
- A common knowledge or understanding of basic computer skills and concepts.
- Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult interpersonal situations.
- Ability to work with diverse internal and external constituencies.
- Demonstrated ability to pay attention to detail and accuracy.
-
Patient Experience Representative
3 weeks ago
Children's Hospital Boston Boston, United States72024BRJob Posting Title:Patient Experience Representative (3:00pm-11:30pm)Department:Patient Services-NursingAutoReqId:72024BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Administration, Hospital Operations, Nursing SupportJob Posting Description: · Complex S ...
-
Customer Experience Representative
1 week ago
Enterprise Holdings Boston, United StatesOverview · Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. · Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing ...
-
Patient Experience Representative
1 day ago
Children's Hospital Boston Boston, United States74668BRJob Posting Title:Patient Experience Representative (e/o weekend/holiday 7:30am-4:00pm)Department:Patient Services-NursingAutoReqId:74668BRStatus:Part-TimeStandard Hours per Week:16 Job Posting Category:AdministrationJob Posting Description:MSICU · The Medical Surgical In ...
-
Patient Experience Representative
3 days ago
Children's Hospital Boston Boston, United States74644BRJob Posting Title:Patient Experience Representative (3:00pm-11:30pm rotating)Department:Medicine-Emergency MedicineAutoReqId:74644BRStatus:Part-TimeStandard Hours per Week:32 Job Posting Category:Administration, Hospital Operations, Nursing SupportJob Posting Description: ...
-
Patient Experience Representative
3 weeks ago
Children's Hospital Boston Boston, United States75287BRJob Posting Title:Patient Experience Representative (hybrid) 8:30am-5:00pmDepartment:Medicine-Addiction MedicineAutoReqId:75287BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Administration, Hospital OperationsJob Posting Description: Hybrid 8:30am-5:00pm ...
-
Customer Experience Representative
1 week ago
Enterprise Rent-a-Car Group Boston, United StatesWe are hiring now for immediate openings. Responsibilities include: · Meet and greet customers in a professional, friendly, and timely manner · Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other ...
-
Customer Experience Representative
1 week ago
Enterprise Rent-a-Car Group Boston, United StatesWe are hiring now for immediate openings. Responsibilities include:Meet and greet customers in a professional, friendly, and timely mannerProvide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other servic ...
-
Patient Experience Representative
3 weeks ago
Boston Children's Hospital Boston, United StatesJob Summary · Orthopedics Sports Medicine · Flexibility is needed for staggered start times 6:30am-9:30am · *8 hour shifts. · $2,000 sign-on bonus (terms/taxes apply) · 1. Customer Service · a.Demonstrates positive and effective customer service that supports departmental and ...
-
Patient Experience Representative
3 weeks ago
Boston Children's Hospital Boston, United StatesJob Posting Description · Rotating overnight shift (BCH offers a strong shift differential). · 9:00pm-7:30am · $2,000 sign-on bonus (terms/taxes apply) · Please note a 6 week/40 hours a week training commitment is required day/evening training before you go into your overnigh ...
-
Overnight Customer Experience Representative
1 week ago
Enterprise Holdings, Inc. Boston, United StatesWe are hiring now for immediate openings. Responsibilities include:Meet and greet customers in a professional, friendly, and timely manner. Provide superior, efficient customer service by understanding and communicating rental terms and conditions, v Customer Experience, Represen ...
-
Sr. Patient Experience Representative
3 days ago
Children's Hospital Boston Boston, United States75874BRJob Posting Title:Sr. Patient Experience Representative (Waltham, On-site)Department:RadiologyAutoReqId:75874BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:RadiologyJob Posting Description:The Senior Patient Experience Representative will be responsible ...
-
Sr. Patient Experience Representative
2 days ago
Children's Hospital Boston Boston, United States75874BRJob Posting Title:Sr. Patient Experience Representative (Waltham, On-site)Department:RadiologyAutoReqId:75874BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:RadiologyJob Posting Description:The Senior Patient Experience Representative will be responsible ...
-
Patient Experience Representative I
1 week ago
Boston Children's Hospital Boston, United StatesJob Posting Description · Boston Childrens Hospitals specialists in the Division of Nephrology care for infants, children, and adolescents with congenital and acquired kidney disease. We are one of the largest pediatric nephrology services in the United States, caring for childre ...
-
Patient Experience Representative
3 weeks ago
Children's Hospital Boston Boston, United States75287BRJob Posting Title:Patient Experience Representative (hybrid) 8:30am-5:00pmDepartment:Medicine-Addiction MedicineAutoReqId:75287BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Administration, Hospital OperationsJob Posting Description: Hybrid 8:30am-5:00pm ...
-
Patient Experience Representative
3 weeks ago
Children's Hospital Boston Boston, United States75012BRJob Posting Title:Patient Experience Representative (Developmental Medicine) HybridDepartment:Medicine-Developmental MedicineAutoReqId:75012BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Administration, Hospital OperationsJob Posting Description:Patient ...
-
Patient Experience Representative
3 weeks ago
Boston Children's Hospital Boston, United StatesJob Posting Description · Complex Surgery · 3:00 p.m. -11:30 pm · Looking for an exciting opportunity to join the Surgical Programs team? Look no further, than the Complex Surgical Unit at Boston Children's Hospital As a Patient Experience Representative in this department, you ...
-
Patient Experience Representative
3 weeks ago
Boston Children's Hospital Boston, United StatesJob Summary · Monday-Friday 6:30am-3pm · $2,000 sign-on bonus (terms/taxes apply) · Radiology - Patient Experience Representative · 1. Customer Service a. Demonstrates positive and effective customer service that supports departmental and hospital operations. b.Interacts and pro ...
-
Patient Experience Representative
3 weeks ago
Children's Hospital Boston Boston, United States75363BRJob Posting Title:Patient Experience Representative (M-Friday 3:30pm-12am)Department:Patient Services-NursingAutoReqId:75363BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Administration, Hospital Operations, Nursing SupportJob Posting Description:MSICU · ...
-
Boston Children's Hospital Boston, United StatesJob Posting Description · The PER I shall be responsible for: · *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions · Customer Service Demonstrates positive and effective customer service · Responds to routine inquiries about hospital proto ...
-
Children's Hospital Boston Boston, United States75473BRJob Posting Title:Patient Experience Representative- Brookline: HybridDepartment:Ambulatory ServicesAutoReqId:75473BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: *PER Positions are currently eligible for a Sign-on B ...
Patient Experience Representative I - Boston, United States - Boston Children's Hospital
![Boston Children's Hospital background](https://contents.bebee.com/companies/us/boston-childrens-hospital/background-YKXTY.png)
Description
We are looking for a Patient Experience Representative I at Boston Children's Hospital!
Customer Service:
Scheduling:
To qualify, you must have:
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.
Experience the benefits of passion and teamwork.