- Leadership & Development
- Reflects the clinic's mission and values in professional style & personal actions
- Applies strategic thinking for role; anticipates and/or identifies problems and opportunities
- Collaboratively working with ACSM (Assistant Client Services Manager) to carry out development and strategic goals
- Deliver an exceptional customer service experience to patients, families, and other customers through consistently demonstrating Lorenz Clinic values
- Monitor and report site needs and repairs
- Act individually and with others to meet each patient's needs
- Effectively carry out operational procedures as outlined in the support staff Operation's Manual
- Provides insight to ACSM regarding process improvement
- Tasks as assigned in opening new clinic space (assisting in carrying out marketing plan, delivery coordination, etc.)
- Administrative
- Preparing new patient paperwork
- Organizing patient paperwork (e.g., copying, faxing, filing, etc.)
- Keeping supply inventory and purchasing supplies as needed
- Maintains clean and friendly environment of the reception, lobby, and offices
- Monitoring vendor services (e.g., water levels, shred box, etc.)
- Sending, receiving, and distributing correspondence as directed (e.g., mail, faxes, etc.)
- Maintain a working knowledge of health care plan requirements and health plan networks
- Taking credit card payments and other payments
- Represent Lorenz Clinic values as first impression to all clinic visitors
- Patient Coordination
- Answering general and new patient calls
- Scheduling new and existing patients
- Maintaining clinic schedules as requested
- Patient check-in
- Handling of sensitive and confidential information
- Collections calls to delinquent accounts
- Offering clients refreshments
- Scoring and filing outcomes measures with Department of Health
- Put patient first at every opportunity
- Listen to understand each patient
- Show concern for each patient
- Staff Support
- Triage clinical staff questions related to policies and procedures
- Prepare and implement onboarding procedures for new hires, as assigned
- Maintain proficiency in utilizing the clinic's Electronic Health Records (EHR) system
- Other duties as assigned by the ACSM or Director of Client Experience
- Clinic Wide Support
- Work collaboratively with other Mental Health Receptionists to fill in when/where needed
- Use of own transportation for clinic errands (pick up site supplies, transport mail, etc)
- Attend meetings, trainings, or assist in clinic conferences outside of assigned site or regular working hours
- Flexibility to change hours based on clinic needs
- High School Diploma or GED
- Bachelor's Degree in Psychology, Social Work, Accounting, Finance, Leadership, or similar field
- (strongly preferred)
- Clean criminal background as required by law
- At least 1 year of experience in medical reception, medical administrative support
- Overt commitment to social justice
- Excellent written and verbal communication skills
- Self-motivated and self-starting work style
- Ability to initiate and maintain self-organizational systems to ensure job tasks are completed as expected (e.g., calendar of tasks/responsibilities, etc.)
- Perfect interpersonal boundaries
- Trustworthiness in handling sensitive information (with special preference given to candidates with HIPAA compliance knowledge and training)
-
Mental Health Receptionist
2 weeks ago
Lorenz Clinic Prior Lake, MN, United StatesJob Type · Part-time · Description · The Mental Health Receptionist plays an integral role within the overall clinic. They serve as the point person for many patient and staff concerns related to scheduling, billing, and customer service. As such, they are uniquely situated to se ...
-
Behavioral Health Receptionist- PsyFi TMS
1 week ago
Healthcare Management Resources Minneapolis, United StatesJob Description · Job DescriptionSalary: $20.00/hour · PsyFi TMS is a leading mental health clinic specializing in Transcranial Magnetic Stimulation (TMS) therapy. We are dedicated to providing innovative and effective treatments for individuals struggling with various mental hea ...
-
Customer Service Representative
2 weeks ago
Ambassador Animal Hospital Bloomington, United StatesWe are seeking a Receptionist/Customer Service Representative to join our team. The receptionist is the client's first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The receptionist answers tel ...
-
Receptionist Dispatcher
2 weeks ago
SERVPRO of Indiana County/Ebensburg Loretto, United States**Do you love helping people through difficult situations?** · Then don't miss your chance to join our Franchise as a Receptionist/Dispatcher. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and wa ...
-
Front Office Assistant
2 weeks ago
Central Illinois Orthopedic Surgery Bloomington, United StatesGreeting patients professionally both in person and on the phone · - Answering phone calls in a timely manner · - Quickly answering or properly referring questions and issues · - Optimizing provider schedules and patient satisfaction with efficient scheduling · - Checking patient ...
-
Business Office Manager
6 days ago
The Loft of Normal Bloomington, United States**BUSINESS OFFICE MANAGER** · The Loft Rehabilitation and Nursing of Normal is a skilled nursing facility located in Normal, Illinois. At The Loft of Normal, we believe in providing our residents with the highest quality of care possible. We achieve this by maintaining a focus on ...
-
NBG Sport Clips Excelsior, United StatesJob Description · Job DescriptionThis is for Part-time or Full-time. · About Us: · Sport Clips is on the hunt for a dynamic and enthusiastic Salon Coordinator to join our squad and play a pivotal role in delivering exceptional customer service while keeping our salon running like ...
-
NBG Sport Clips Chaska, United StatesJob Description · Job DescriptionThis is for Part-time or Full-time. · About Us: · Sport Clips is on the hunt for a dynamic and enthusiastic Salon Coordinator to join our squad and play a pivotal role in delivering exceptional customer service while keeping our salon running like ...
-
New Perspective Senior Living Waconia, United States** Concierge / Receptionist (Evenings & Weekends)** · **Job Category****:** Administration **Requisition Number****:** CONCI004338 Showing 1 location **Job Details** · **Description** · As the **Concierge**, you will provide exceptional first impressions, act as the hospitalit ...
-
NBG Sport Clips Waconia, United StatesJob Description · Job DescriptionThis is for Part-time or Full-time. · About Us: · Sport Clips is on the hunt for a dynamic and enthusiastic Salon Coordinator to join our squad and play a pivotal role in delivering exceptional customer service while keeping our salon running like ...
-
Front Office Associate
1 week ago
Nystrom & Associates, Ltd. Eden Prairie, United States· As a Front Office Associate at Nystrom & Associates you will be the first point of contact for clients - answering phones, cheerfully greeting clients, registering and scheduling clients, collecting co-pays, and acting a liaison between our mental health professionals and our ...
-
Front Office Associate
1 week ago
Nystrom & Associates, Ltd. Eden Prairie, United States Full timeAs a Front Office Associate at Nystrom & Associates you will be the first point of contact for clients - answering phones, cheerfully greeting clients, registering and scheduling clients, collecting co-pays, and acting a liaison between our mental health professionals and our pat ...
-
Receptionist
2 weeks ago
Evervest Inc Eden Prairie, United StatesJob Description · Job DescriptionSalary: $18-$20 per Hour · EverVest, Inc. is a small business in the Advertising-Marketing industry of Life Insurance and Annuities, in Eden Prairie, MN. · Our company is seeking an experienced, eager and detail-oriented Receptionist with a love f ...
-
Health Unit Coordinator
4 weeks ago
Ebenezer Senior Living Hopkins, United StatesPerforms clerical and receptionist duties. Maintains current chart according to chart order policy/procedure. Transcribe MD orders per facility policy. Participates in audits or surveys designed to measure quality care and service. Assists in the fun Coordinator, Health, Healthca ...
-
Front Desk Receptionist
1 week ago
Rockingham Family Dentistry Eden, United States Full timeFull Time (M-F) Front Desk Receptionist for a Dental office. · Job Details: Energetic person with good people skills needed. · Computer skills a must. · This is a position with long-term employment potential and we're looking for someone interested in long-term employment. · Pl ...
-
Online Survey Researcher
1 week ago
Maxion Research Hopkins, United StatesRemote Telecommute Work From Home Job Description: · We are looking for remote, telecommuting candidates from all types of work backgrounds and skill levels to join us. · This is a flexible, work from home position with highly competitive pay working as a research participant f ...
-
Front Office Associate
2 weeks ago
Nystrom & Associates, Ltd. Hopkins, United StatesAs aFront Office Associateat Nystrom & Associatesyou will be the first point of contact for clients - answering phones, cheerfully greeting clients, registering and scheduling clients, collecting co-pays, and acting a liaison between our mental health professionals and our patien ...
-
Online Survey Researcher
1 week ago
Maxion Research Hopkins, United StatesRemote Telecommute Work From Home Job Description: · We are looking for remote, telecommuting candidates from all types of work backgrounds and skill levels to join us. · This is a flexible, work from home position with highly competitive pay working as a research participant for ...
-
NBG Sport Clips Wayzata, United StatesJob Description · Job DescriptionThis is for Part-time or Full-time. · About Us: · Sport Clips is on the hunt for a dynamic and enthusiastic Salon Coordinator to join our squad and play a pivotal role in delivering exceptional customer service while keeping our salon running like ...
-
Health Advocate EntryLevel
2 weeks ago
Katapult Network Minneapolis, United StatesKatapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some ...
Mental Health Receptionist - Victoria, MN, United States - Lorenz Clinic
Description
Job TypePart-time
Description
The Mental Health Receptionist plays an integral role within the overall clinic. They serve as the point person for many patient and staff concerns related to scheduling, billing, and customer service. As such, they are uniquely situated to set the cultural tone of each site. The position functions as a receptionist, and their primary role involves administrative support. This is a non-exempt, hourly position with evening hours, Tuesday and Thursday, starting at $19 per hour.
Key Responsibilities
The Mental Health Receptionist will provide support in the following areas:
Qualifications
Offers of employment are conditional and contingent upon successful clearance of all background checks.
Salary Description
$19 per hour