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Eden Prairie

    Front Office Associate - Eden Prairie, United States - Nystrom & Associates, Ltd.

    Nystrom & Associates, Ltd.
    Nystrom & Associates, Ltd. Eden Prairie, United States

    2 weeks ago

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    Description


    As a Front Office Associate at Nystrom & Associates you will be the first point of contact for clients - answering phones, cheerfully greeting clients, registering and scheduling clients, collecting co-pays, and acting a liaison between our mental health professionals and our patients. This is a full-time role with set hours, see shifts below. You will be part of a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who are experiencing personal, emotional, marriage, family or psychological problems. You will play an important part in that process by actively listening to patients' needs and showing empathy to every patient you speak with.

    Other duties include the following:
    • Opening or closing the clinic
    • Faxing and copying
    • Sorting documents into the electronic chart
    • Basic knowledge of billing and insurance coverage
    • Any other projects that the Administrative Lead or Manager may assign
    Qualifications:
    1. Excellent organizational skills and ability to multitask
    2. Proficient computer skills and experience using Microsoft Office
    3. Strong customer service and interpersonal communication skills
    4. Previous front desk, reception/receptionist, administrative assistant, or office experience preferred
    5. High School Diploma required
    6. An interest in psychology, counseling, the behavioral sciences, social work, or healthcare is strongly preferred
    Requirements

    Hours: (Must be able to work one of the following shifts listed below)
    • Monday - Thursday 9:45AM - 6:45PM, Fridays 9:45am - 4:15pm
    • Monday - Thursday 10:30AM - 7:30PM, Fridays 10:00AM-4:30PM
    • Monday - Thursday 9:00AM - 7:3oPM, Fridays off
    **Eligible shift differential for hours worked past 6PM**.
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