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    Full Time Sales Associate - Santa Clara, United States - Diptyque Paris

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    Full time
    Description
    DIPTYQUE Paris


    Luxury Fragrance House has established itself as one of the most renowned, leading fragrance houses within the luxury market today.

    Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor.

    Its flagship boutique is in Paris' 5 th

    arrondissement at 34 Boulevard Saint Germain.


    Location:
    Diptyque Valley Fair

    Purpose


    The Brand Ambassador is responsible for delivering best in class client service, achieving sales goals, building enduring client relationships through mastery of product knowledge and selling ceremonies as well as understanding Boutique operating processes.

    Client Experience
    Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
    Develop local and international client book with the ability to recruit and develop top clients
    Problem solve to ensure that each client issue is accurately resolved to the benefit of the business

    Sales Performance
    Achieve and exceed personal Sales Goals and Key Performance Indicators (KPI)
    Maintain a strong drive for results and a positive, team first attitude at all times
    Leverage tools and store technology provided to sells across channels
    Demonstrate expertise in product knowledge, brand values, promotions and policies

    Champion operational excellence
    Perform daily procedures including opening and closing, salesfloor maintenance and replenishment
    Merchandises for sell-through and new product launches in accordance with company standards
    Accurately process sales for internal and external clients per company standards

    Team Success
    Partners with colleagues to provide best in class service
    Actively contributes to a positive and elevated work environment
    Demonstrates and embodies company values via conduct, communication and decision-making


    QUALIFICATIONS:
    Minimum of 3 years of sales experience in luxury retail industry; beauty experience a plus
    Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
    Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;
    Industry awareness and strong business acumen;
    Strong verbal and written communication skills and excellent organizational skills;
    Passion for the Luxury and Fragrance Industry;
    Flexibility to work a retail schedule which will include evenings, weekends and holidays.

    #J-18808-Ljbffr

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