- Exhibit a positive and upbeat attitude.
- Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF Team Members.
- Pride yourself on your work while being punctual, reliable and dependable.
- Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
- Act with integrity and show respect for everyone around you.
- Exhibit strong communications skills and have the ability to listen and empathize.
- Inspire and motivate others to achieve their goals.
- Are a quick study with the ability to apply what you have learned during online and hands on training.
- Greet members, prospective members and guests as they enter and exit, assisting with questions and concerns.
- Perform member related functions such as sign ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Perform prospective member calls and tours of the facility; assessing their membership needs.
- Proficient knowledge of retail products and performance of retail transactions with accuracy.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Daily and consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities.
- Ensuring Locker Rooms are clean and sanitized, stocked and clutter free by following the routine daily schedule.
- Promptly address maintenance and facility concerns such as broken/missing equipment, leaky faucets, etc.
- Frequently perform walk throughs of all club areas; addressing supply needs, cleanliness concerns and safety/policy issues.
- 6-12 months experience in a customer service environment is preferred.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Basic computer and Point of Sale proficiency.
- Willing to become CPR/AED Certified (Training provided by Planet Fitness)
- Bilingual preferred but not required (English/Spanish)
- Continual standing and walking during shift.
- Continual in person communication or on the phone during shift.
- Occasional climbing, balancing, bending, twisting and kneeling during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
- Awesome and fun work environment
- Free Black Card membership while employed + a free Black Card membership for one family member living within the same household.
- Employee discounts on Planet Fitness branded merchandise.
- Advancement Opportunities.
- Flexible Schedules.
-
Client Service Representative
1 week ago
VCA Animal Hospitals, Inc. Loveland, United StatesClient Service Representative Opportunity We are seeking an experienced and caring Full-Time Client Service Representative to join our specialized team VCA Veterinary Specialists of Northern Colorado (VSNC) is an AAHA-accredited veterinary hospital Client Service, Representative, ...
-
Customer Service Representative
3 weeks ago
Circle K Stores, Inc. Loveland, United StatesStore : 126 S Taft Ave, Loveland, Colorado 80537 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work Customer Service Representative, Cus ...
-
Client Service Representative
1 week ago
VCA Animal Hospitals Loveland, United StatesClient Service Representative Opportunity · We are seeking an experienced and caring Full-Time Client Service Representative to join our specialized team VCA Veterinary Specialists of Northern Colorado (VSNC) is an AAHA-accredited veterinary hospital providing specialty veterinar ...
-
Customer Service Representative
2 days ago
Apex Insurance Group Loveland, United StatesJob Description · Job DescriptionOur office is quickly growing and we need someone who we can train to fit in our office puzzle The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assistin ...
-
Client Service Representative
1 week ago
Clark Insurance Loveland, United StatesCompany: · Marsh McLennan Agency · Description: · About Marsh McLennan Agency Midwest · Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individu ...
-
Client Service Representative
2 weeks ago
VCA Animal Hospitals Loveland, United StatesClient Service Representative Opportunity · We are seeking an experienced and caring **Client Service Representative** to join our specialized team **VCA Veterinary Specialists of Northern Colorado (VSNC)** is an AAHA-accredited veterinary hospital providing specialty veterinary ...
-
Customer Service Representative
2 days ago
Apex Insurance Group Loveland, United States Full timeOur office is quickly growing and we need someone who we can train to fit in our office puzzle The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. · A ...
-
Customer Service Representative
2 weeks ago
EnviroPest Loveland, United StatesJob Description: · Job description · Are you considering a career in customer service? If so, a Customer Service Specialist career at EnviroPest (an Anticimex company) may be a perfect fit for you. We are growing, and it is an exciting time to join our team We are looking for c ...
-
Customer Service Representative
2 weeks ago
Geary Pacific Loveland, United StatesJob Details · Job Location · 52 Loveland - Loveland, CO · Position Type · Full Time · Job Shift · Day · Description · You will be working as part of a team in a high energy, fast paced, environment working with our customers and filling their orders. Our customers are heat ...
-
Retail Customer Service Representative
1 week ago
Luma Marketing Group Loveland, United StatesWe are a known expert in the marketing and customer service fields. Our business has been experiencing tremendous growth, and we need an entrepreneurial-minded Retail Customer Service Representative who can come in and help with day-to-day customer service and marketing operation ...
-
Member Service Representative or Senior
2 weeks ago
Ent Credit Union Loveland, United StatesJob Description · Job DescriptionCompany Description · Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organi ...
-
Member Service Representative or Senior
4 weeks ago
Ent Credit Union Loveland, United StatesCompany Description · Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we s ...
-
Customer Service Representative CO
1 week ago
Pizza Hut Loveland, United States: · Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. · At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pi ...
-
Associate Customer Service Representative
6 days ago
Hach Loveland, United StatesAre you... · Interested in working for an international and diverse company? · Interested in working for a company that is dedicated to sustainability? · Looking for a friendly and supporting team? · If so, read on · Protecting water, the most valuable resource, and driving ...
-
Client Service Representative
2 weeks ago
VCA Animal Hospitals Loveland, United StatesClient Service Representative Opportunity · We are seeking an experienced and caring **Client Service Representative** to join our specialized team **VCA Veterinary Specialists of Northern Colorado (VSNC)** is an AAHA-accredited veterinary hospital providing specialty veterinary ...
-
Associate Customer Service Representative
4 weeks ago
Hach Loveland, United StatesAssociate Customer Service Representative · Job Description Summary · Hach is a leader in water analysis solutions. We are looking for a Customer Service Representative to join our team in Loveland, Colorado. This position entails taking care of customers via phone and email, or ...
-
Sales representative field service
3 weeks ago
Stellar Enterprises Sprague, United StatesAbout TIM AG: · Since our founding in Now apply for storage and data center solutions. We purchase innovative products and services from leading IT manufacturers and distribute them to our customers - the system house partners. As a value-added distributor, we not only offer the ...
-
Hybrid Customer Service Representative
4 weeks ago
Aston Carter Loveland, United States Contract to RegularPay: $18/hr · Hours: M-F 8-5 · Location: Loveland, CO - 2 Days IN office & 3 Days Remote · Description: · support customers via telephone, online chat and email with order entry, and pre-sale specifications. · -Provide prompt, accurate answer to order/tracking questions and proce ...
-
Customer Service Representative
1 week ago
The Grounds Guys Longmont, United States Part timeFull Job Description · The Ground Guy is looking for a Responsible Customer Service Representative who will act as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. · Job Duties and Res ...
-
Financial Services Representative
3 weeks ago
Adams Bank and Trust Longmont, United StatesWe are searching for a positive, initiative driven, customer oriented individual to join our team. · This position is a combination of teller and personal banking responsibilities which includes, but is not limited to, building strong customer relationships, cross selling bank pr ...
Member Services Representative - Loveland, United States - Planet Fitness
Description
Who We Are
At Planet Fitness our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming judgement free environment. We are proud to be a franchisor and operator of one of the largest and fastest-growing fitness centers worldwide with over 2,000 locations
Who You Are
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
Characteristics that will make you a perfect match for our Member Services Representative position
You
Job Summary
The Member Services Representative will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" experience.
Daily Duties and Responsibilities include
About Your Qualifications/Requirements:
Physical Demands of the Member Services Representative
More Reasons to Join Our Team
Health and Safety Requirements: Our members and our team members are our top priority Planet Fitness follows super-strict safety and cleaning protocols and every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions and/or at-risk behaviors to leadership and conducting work in a safe manner.
Compensation: $14.42 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
