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    Client Service Representative - Loveland, United States - VCA Animal Hospitals

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    Description

    Client Service Representative Opportunity

    We are looking for a skilled Full-Time Client Service Representative to join our dedicated team at VCA Veterinary Specialists of Northern Colorado (VSNC), a leading veterinary hospital based in Loveland, Colorado.

    At VSNC, we understand the vital role that the Client Service Representative (CSR) plays within our team. They are often the initial point of contact for clients seeking care for their beloved pets, contributing significantly to the exceptional care that VSNC strives to provide.

    Our CSR team responsibilities include:

    • Answering calls to help with scheduling, prescription refills, and payments processing.
    • Booking and confirming appointments.
    • Assisting clients with payment options and managing pet insurance processing.
    • Handling medical records, reports, and correspondence.
    • Maintaining the hospital's cleanliness and assisting with accounts receivable.

    VCA VSNC values diversity, equity, and inclusion, aiming to create an environment where talented individuals feel empowered to excel. Additionally, we prioritize the well-being of our team members by promoting a healthy work-life balance.

    As part of the VCA family, full-time employees can enjoy a range of benefits, including health insurance, 401K contributions, mental health support, pet care discounts, sick leave, vacation, and disability coverage.

    The salary range for this role is $15 to $18 per hour, depending on experience, with weekend hours required.

    Benefits:

    We provide competitive compensation and a comprehensive benefits package, encompassing medical, dental, vision coverage, paid vacation/sick days, 401(k) plans, employee pet discounts, and more.

    This job description outlines the general duties and expectations for the role and may be subject to changes based on evolving job requirements. We are an Equal Opportunity Employer and encourage applications from veterans and individuals with disabilities.



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