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    Transportation Operations Manager - Tacoma, United States - NFI Industries

    NFI Industries
    NFI Industries Tacoma, United States

    2 weeks ago

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    Description

    The Transportation Operations Manager is responsible for overseeing operations, ensuring that freight is loaded or unloaded in accordance with established safety and cost standards, including the planning, assigning, supervising and evaluating employee workload, as well as interfacing directly with all levels of terminal staff.

    Shift/s: M-F 6a-4p

    Essential Duties & Responsibilities:

    • Maintains positive and encouraging working relations with all drivers
    • Provides constant communications of service issues to appropriate personnel and departments
    • Oversees inventory management, delivery/logistics, regulatory compliance, productivity improvement, planning and organization, problem solving, project management and communicating to top-level management
    • Manage and direct the operational functions while being the key link between the organization, drivers, and customers
    • Oversees and ensures all customer pick-up and delivery requirements are meeting customer standards
    • Oversee and ensure that equipment performance standards are being met to company specifications
    • Monitor and uphold company safety requirements on all equipment
    • Oversee and ensure the retention of drivers
    • Provide coaching and mentoring to all employees within the operation to achieve flawless customer service and key operating factor goals
    • Performs duties as needed
    Requirements:
    • BA / BS degree desired
    • At least 5-7 years of experience as a supervisor or manager in transportation
    • Working knowledge of DOT rules and regulations
    • Computer applications using MS Office
    • Excellent supervisory skills
    • Excellent oral and written communication skills
    • Excellent customer service skills
    Other:
    • Ability to travel at a moments notice for perhaps extended periods of time
    • Ability and availability to work irregular or extended hours including nights, weekends holidays as needed
    #LI-MB3

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
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