- Maintain a safe and healthy work environment by implementing organization policies and procedures.
- Provide exceptional service by enforcing quality and customer service standards.
- Train FOH staff on all product knowledge, procedures, and recipes to ensure proper food/drink quality.
- Attend weekly manager meetings. Be prepared to discuss financials, employee performance, goals, marketing, and any other issues.
- Inform the District Manager of any product shortages or quality issues.
- Ensure FOH prep lists are being completed in a timely manner.
- Maintain FOH cleaning lists and ensure daily tasks are being completed by FOH employees.
- Maintain FOH equipment cleanliness and functionality. Communicate any issues to the General Manager.
- Implement sales contests for FOH employees, set goals with the District Manager, and post results for the team to see.
- Create schedules that meet labor cost goals.
- Manage cost, revenue and prime goals.
- Perform opening and closing duties.
- Ensure security of company assets.
- Handle cash reconciliation.
- Uphold the six commitments of the Green Sage culture:
- Communication Skills
- Initiative and Leadership
- Teamwork/Cooperation
- Dependability and Timeliness
- Service Minded
- Represents the Brand and the Culture of Green Sage
- Must be Manager ServSafe Certified (or the ability to get Certification in a timely manner)
- Exhibit Leadership and Foster Teamwork
- Show Initiative and Demonstrate Adequate Communication Skills
- Adept in using software programs like Excel and willingness to learn new software programs for scheduling and costing
- Comfortable with Cash-Handling
- Ability to work on your feet for six hours or more a day
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General Manager - Asheville, United States - Green Sage Cafe
Description
Job Description
Job DescriptionOverviewGreen Sage Cafe is looking for a General Manager. We are seeking a dependable, hardworking individual who is passionate about serving delicious, healthy meals to our customers and can help lead our staff in doing so. Shifts are between the hours of 7am-5pm so no late nights required. GMs can expect to work 45-50 hours per week.
Responsibilities
While overseeing the daily operations of the cafe, the Cafe Leads responsibilities include, but are not limited to, the following: