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General Manager - Asheville, United States - Green Sage Cafe
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Description
OverviewGreen Sage Cafe is looking for a General Manager.
We are seeking a dependable, hardworking individual who is passionate about serving delicious, healthy meals to our customers and can help lead our staff in doing so.
Shifts are between the hours of 7am-5pm so no late nights required. GMs can expect to work 45-50 hours per week.Responsibilities
While overseeing the daily operations of the cafe, the Cafe Lead's responsibilities include, but are not limited to, the following:
Maintain a safe and healthy work environment by implementing organization policies and procedures.
Provide exceptional service by enforcing quality and customer service standards.
Train FOH staff on all product knowledge, procedures, and recipes to ensure proper food/drink quality.
Attend weekly manager meetings. Be prepared to discuss financials, employee performance, goals, marketing, and any other issues.
Inform the District Manager of any product shortages or quality issues.
Ensure FOH prep lists are being completed in a timely manner.
Maintain FOH cleaning lists and ensure daily tasks are being completed by FOH employees.
Maintain FOH equipment cleanliness and functionality. Communicate any issues to the General Manager.
Implement sales contests for FOH employees, set goals with the District Manager, and post results for the team to see.
Manage cost, revenue and prime goals.
Perform opening and closing duties.
Ensure security of company assets.
Handle cash reconciliation.
Uphold the six commitments of the Green Sage culture:
Communication Skills
Initiative and Leadership
Teamwork/Cooperation
Dependability and Timeliness
Service Minded
Represents the Brand and the Culture of Green Sage
Requirements
Must be Manager ServSafe Certified (or the ability to get Certification in a timely manner)
Exhibit Leadership and Foster Teamwork
Show Initiative and Demonstrate Adequate Communication Skills
Adept in using software programs like Excel and willingness to learn new software programs for scheduling and costing
Comfortable with Cash-Handling
Ability to work on your feet for six hours or more a day
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