- Process customer orders received by phone, fax, mail, e-mail, and EDI
- Monitor orders and production schedules to ensure timely delivery
- Maintain welcoming and responsive rapport with customers to ensure positive experience with the company
- Provide timely and accurate information to incoming customer order status and product knowledge requests
- Oversee processing of customer order status and product knowledge requests
- Process customer returns according to established department policies and procedures, working closely with the Credit Department
- Submit and verify accuracy of customer data in ERP system
- Perform first level problem solving to best meet customer's needs with least impact to company profit margin
- Provide timely feedback to the company regarding service failures or customer concerns, escalating issues to senior management when necessary
- Partner with Sales Representatives and Supply Planning teams to meet and exceed customer's service expectations
- Bachelor's degree in Supply Chain Management, Business Management, or other related field
- 0-5+ years of customer service/supply chain experience required, preferably in a manufacturing environment
- Ability to communicate clearly and professionally
- Ability to successfully influence leadership
- Strong decision making and analytical skills
- Solid attention to detail, thoroughness and sense of urgency
- Commitment to company values
- Computer proficiency (MS Office Suite, & JD Edwards)
- Ability to work independently and within a team environment
- Ability to multi-task in a fast paced environment
- Comprehensive Health Insurance: medical, dental, orthodontia (for dependents only)
- Company paid Life & Disability Insurance
- Spousal & Dependent coverage available for purchase
- Business Travel Accident Insurance
- Retirement Savings Plan – 401(k): traditional & Roth
- Company match of .70c per dollar, up to 6%-, and 5-year vesting program available after 90 days of employment
- Employee Incentive Program (EIP) – At Arclin, success is never the result of just a single input, but a culmination of our entire team working hand-in-hand to provide value to our customers. As such, the fruits of our success are shared with every full-time employee via our Employee Incentive Program. Awards are paid mid-February of every year, and are dependent on company EBITDA performance
- Flexible, Paid Vacation, Company Paid Holidays, and two (2) floating holidays
- Parental Leave
- Tuition Reimbursement
- Employee Assistance Program
- Wellness Programs
- Community Involvement Activities
- Relocation Assistance and more
-
SAP MM Consultant
3 weeks ago
Tubman Technologies Inc Alpharetta, United StatesBuild, enhance, maintain, and support the SAP MM Materials Management; related logistics systems and reporting systems as well as assist in the training and support end-users on the use of these systems to accomplish business objectives and improve the operational efficiency and ...
-
Head of Sustainability
1 week ago
Brambles USA Inc Alpharetta, United StatesCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, ...
-
North America Market Development
2 days ago
Brambles USA Inc Alpharetta, United StatesCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, ...
-
Project Engineer
1 week ago
Axion Recruitment Georgia, United StatesProject Engineer · Remote - Must be based in Georgia · Days, Monday-Friday · Food and Beverage Manufacturing · $120,000-$130,000 · We are working with an established food manufacturing company recruiting a Project Engineer. This is a Remote role that will require travel to the di ...
-
Inventory Control Specialist
3 weeks ago
Chemence Alpharetta, United StatesSummary: · As an Inventory Control Specialist in the Supply Chain group, you will be responsible for maintaining accurate inventory records, conducting cycle counts, and identifying and resolving inventory discrepancies. You will play a crucial role in managing inventory adjustm ...
-
Analyst-Supply Chain
3 weeks ago
Verizon Alpharetta, United StatesWhen you join Verizon · Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe ...
-
SAP MM Consultant
4 weeks ago
Tubman Technologies Inc Alpharetta, United StatesBuild, enhance, maintain, and support the SAP MM Materials Management; related logistics systems and reporting systems as well as assist in the training and support end-users on the use of these systems to accomplish business objectives and improve the operational efficiency and ...
-
Supply Logistics Coordinator
2 weeks ago
American Honda Motor Alpharetta, United StatesWhat Makes a Honda, is Who makes a Honda · Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. · At our core is innovation. Honda is co ...
-
Executive Assistant
1 week ago
Newell Brands Georgia, United StatesNewell Brands is seeking a high-performing Executive Assistant who will support three HR Executives: SVP of Talent, VP of HR Operations, and VP of Global Supply Chain HR · Essential Duties: · * Provides support to leaders to ensure company goals and objectives are accomplished, a ...
-
Customer Service Representative
3 weeks ago
Ontex Alpharetta, United StatesOntex is a leading international personal hygiene group. We engineer and make high quality products for Baby Care, Feminine Care and Adult Care and are the partner of choice for consumers, retailers, and institutional and private healthcare providers around the world. We distribu ...
-
Executive Assistant
3 weeks ago
Corps Team Sandy Springs, United StatesOur client, a package delivery and supply chain management company, is seeking an experienced Executive Assistant for a 12+ month contract role in Sandy Springs, GA. This role is fully onsite. · Seeking a highly organized and proactive Executive Assistant to provide comprehensive ...
-
Associate Supplier Relationship Manager
1 week ago
Perrigo Georgia, United StatesThis job was posted by : For more information, please see: Perrigo \ \ \ · Associate Supplier Relationship Manager · \ · Location: · Georgia, VT, US, 05468 · \ · Perrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumer ...
-
Materials Management Specialist
1 week ago
FULGENT THERAPEUTICS LLC Alpharetta, United StatesJob DetailsJob LocationCSI Site - Alpharetta, GAEducation LevelHigh SchoolDescriptionAbout:CSI Laboratories, a Fulgent Genetics Company is a leading cancer testing and diagnostics laboratory trusted by pathologists, oncologists, and community hospitals throughout the U.S. and the ...
-
North America Market Development
2 days ago
Brambles Alpharetta, United StatesCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, ...
-
QA Computer System Validation Supervisor
3 weeks ago
LanceSoft Alpharetta, United StatesIf you are interested in this job and need more details, please send me (Harpreet) your resume on and call/ text me on ThanksJob Title: QA Computer System Validation SupervisorLocation: Alpharetta GA 30005Duration: Months Contract Hours: 08:00 AM - 05:00 PM (Mon - Fri) Job descr ...
-
Materials Management Specialist
4 days ago
FULGENT THERAPEUTICS LLC Alpharetta, United StatesJob Details · Job Location · CSI Site - Alpharetta, GA · Education Level · High School · Description · About: · CSI Laboratories, a Fulgent Genetics Company is a leading cancer testing and diagnostics laboratory trusted by pathologists, oncologists, and community hospitals t ...
-
rn - infusion - prn
3 weeks ago
Northeast Georgia Health System , GA, United StatesJob Category: · Nursing - Registered Nurse · Work Shift/Schedule: · 8 Hr Morning - Afternoon · Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. · About the Role: · Job Summary · Capable clinician with previous specialty experie ...
-
Associate Director, Margin Transformation
9 hours ago
The Clorox Company Alpharetta, United StatesClorox is the place that's committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #Clo ...
-
Sr. Raw Material Buyer
3 weeks ago
Solvay Alpharetta, United States. · Key Name Description Key Name Description Key Name Description - · Sr. Raw Material Buyer (M/F) · Job ID 13371 **Sr. Raw Material Buyer (M/F)** · Regular We will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or ...
-
Sr. Business Analyst
3 weeks ago
American Honda Motor Alpharetta, United StatesWhat Makes a Honda, is Who makes a Honda · Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. · At our core is innovation. Honda is con ...
Supply Chain Coordinator - Alpharetta, United States - Arclin
Description
Supply Chain Coordinator (Evergreen), Alpharetta, GAWho we are:
At Arclin, satisfying the changing needs of our customers is at the center of everything we do. To accomplish this goal, we work to improve our customers' products and processes by providing innovative, value-added bonding and surfacing solutions for the engineered materials markets, and agricultural and natural resources applications that address market demands for greater product yield and reduced environmental impact. In our firm commitment to this mission, we apply the highest standards for performance to these three principles: Trust, Value, and Innovation. Visit our website for more information on our Mission & Values.
Simply put, our people matter. Throughout our company, we encourage and value creativity and diversity as the way to do business. And for a very good reason — the quality and effectiveness of our products start with the quality people who make them: our experienced professionals who understand our customers' needs and processes.
Together, our team of more than 800 employees across 13 locations applies its talents and the latest technologies to developing thousands of advanced applications that drive customer success.
Who we are looking for:
Arclin is currently seeking a Supply Chain Coordinator for our Alpharetta, GA location. Reporting into the Supply Chain Manager, this role is responsible for acting as a liaison between customers and the company. This will be accomplished by utilizing excellent, in-depth knowledge of customer and company's products, policies, systems and supply chains. The incumbent will work closely with manufacturing, distribution, supply planning and sales to ensure achievement of "Customer Delight" objectives.
What You'll Do:
Arclin's employee benefits program offers competitive financial, medical and personal services. Our comprehensive package includes a broad array of plans, allowing employees to select benefits that best meet their needs and those of their families.
Major Benefits available to full-time employees include:
**Please note: The above statements are designed to outline the functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.**
