Front Desk - Hollywood, United States - FirstService Residential

FirstService Residential Hollywood, United States

4 days ago

Description

Front Desk Associate at Sunset Residence - Hollywood Beach, FL

Pay Rate:
$17-18/hr

Schedule:
Full-Time, Monday-Friday 9am-4pm (Sat & Sun OFF)

Job Overview:
As a Front Desk Associate at Sunset Residence, you'll have the opportunity to work independently and showcase your strong communication, telephone, and customer service skills. Your role will involve meeting and greeting residents, checking guests in and out, and being detail-oriented to handle multiple tasks. Additionally, you will be responsible for understanding and responding to emergency procedures, operating security systems, and maintaining accurate logs.

Your Responsibilities:

Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the property.
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
Reserved for property specific job responsibilities. (i.e.-Organizing packages)

Skills & Qualifications:

High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two to three years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.

Physical Requirements:

Ability to lift lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions.
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.

What We Offer:

As a full-time exempt associate at Sunset Residence, you will receive comprehensive benefits including medical, dental, and vision plans, paid time off, and a 401k with company match. Occasional travel may be required for training purposes.

Compensation:
$17-18 Hourly

Disclaimer:

The above details are intended to provide an overview of the responsibilities for the Front Desk Associate role at Sunset Residence. While it covers general duties and qualifications, it's not an exhaustive description. Management reserves the right to modify schedules, duties, and responsibilities as needed.

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