- Design and maintain training materials and resources for the Patient Access and Support Services Team.
- Conduct new hire departmental training sessions and provide ongoing support and coaching.
- Develop competency assessments and conduct training evaluations.
- Monitor quality of work, identify areas for improvement, and develop training plans.
- Collaborate with department leaders on performance improvement initiatives.
- Stay updated on system changes and updates to ensure efficient workflows.
- Minimum 3 years of related Patient Access experience in a healthcare setting.
- Prior experience in Registration/Scheduling/Pre-Certification is required.
- Demonstrated experience in developing and conducting employee training programs.
- Knowledge of Quality Improvement methods and process redesign techniques.
- Strong interpersonal, communication, and leadership skills.
- CHAA certification preferred, required within 6 months of hire.
- Epic Credentialed or obtained within 12 weeks of hire.
- High school diploma or GED required. Associate degree in a Healthcare related field or Business Administration preferred.
- Equivalent combination of education and experience in a related field in lieu of degree.
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Aretum Washington, United StatesARETUM, a leading government contracting company specializing in technology-enabled mission support services, is seeking a motivated and experienced Training Specialist to join our team. As a Training Specialist at ARETUM, you will be responsible for developing and delivering com ...
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Apex Ventures Harwood, United StatesTraining as a commercial specialist m/f/dWhat you can look forward to · A qualified program for high school graduates · 3 years - 3 certifications from the Chamber of Commerce and Industry · You will start with a two-year apprenticeship as a retail merchant. After successfully co ...
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NTT DATA Washington, United States**Req ID**: 278425 · We are currently seeking a Technical Training Specialist to join our team in Washington, District of Columbia (US-DC), United States (US). · **Job Duties: · - Manages projects and performances at the contractor level on a daily basis · - Provides overall dire ...
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CyberCore Technologies Annapolis, United States**TS/SCI Clearance with Polygraph REQUIRED** · (U) Qualifications: · (U) Education requirement: bachelor's degree in communications engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, Education, Liberal Arts, or similar ...
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Phoenix Innovations Bladensburg, United StatesTraining as a specialist in gastronomy - focus: system gastronomy (m/f/d) · Start your career with our training. Learn from the largest restaurant brand and the best, diverse teams. - Top training at the No. 1 in system gastronomy. - Good training salary according to collective a ...
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Quality Assurance and Training Specialist - Annapolis, United States - Luminis Health
Description
Quality Assurance and Training Specialist - Patient Access & Support Services | Luminis Health Care Enterprise
Join our team as a Quality Assurance & Training Specialist and gain the opportunity to make a meaningful impact on patient access and support services
You'll be part of a dynamic environment that values continuous improvement and offers opportunities for professional growth.
Here are the key responsibilities and requirements:
Educational/Experience Requirements:
About Luminis Health:
Luminis Health, a newly integrated health system formed in 2019, serves residents of Anne Arundel County, Prince George's County, Calvert County, and Maryland's Eastern Shore. Comprised of Anne Arundel Medical Center (AAMC), Doctors Community Medical Center (DCMC), J. Kent McNew Family Medical Center, and Luminis Health Clinical Enterprise (LHCE), the health system includes 635 licensed beds, more than 6,400 employees, 1,800 medical staff and 1,300 volunteers. The new health system includes more entry points for coordinated care across the region, improved access to care close to home, enhanced quality and improved health outcomes. LHCE is comprised of multi-specialty practice groups, ambulatory sites and clinics, physician practices and clinical service lines.
Luminis Health is an Equal Opportunity Employer (EOE)
Quality Assurance and Training Specialist professionals in Annapolis
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George Mikulski PhD
Full Professor